Job Description

As a Stockroom Assistant, you are the operational heartbeat of the store. You keep product flowing, displays replenished, and launches running flawlessly — ensuring customers never miss their favourite mascara, must‑have lipstick, or limited‑edition trends. You bring energy, organisation, and precision to everything you do.

Reports to: Stockroom Manager, Store Leadership Team

YOUR MISSION

To support a fast‑moving retail environment through impeccable stock handling, organisation, and teamwork — contributing directly to an exceptional in‑store experience.

WHAT YOU’LL DO

Stockroom Excellence

· Maintain a clean, compliant, organised stockroom that reflects KIKO’s retail standards.

· Process deliveries with speed and accuracy, supporting the Stockroom Manager (or Store Management) with checks and data logging.

· Prepare, label, and store stock efficiently to maximise accessibility and minimise errors.

· Monitor stock flow and highlight discrepancies or risks quickly and clearly.

· Complete daily and weekly stockroom routines (cycle counts, audits, inventory tasks).

Replenishment & Store Support

· Refill shopfloor fixtures, drawers, and promotional areas, ensuring constant product availability.

· Prioritise bestsellers and commercial focuses as guided by the Stockroom Manager (or Store Manager) and store leaders.

· Support Retail Excellence by ensuring all products are available, tidy, and compliant with brand standards.

· Assist with new product launches, ensuring stock is prepared in advance and delivered to the floor on time.

Safety, Compliance & Standards

· Follow all Health & Safety procedures, especially around manual handling, stacking, and stockroom organisation.

· Identify hazards or stock‑related risks and escalate proactively.

· Maintain high standards of cleanliness, stock security, and operational compliance.

Teamwork & Collaboration

· Work closely with the Stockroom Manager or Store Manager and store team to ensure smooth day‑to‑day operations.

· Share information clearly and collaborate to solve issues and improve efficiency.

· Support new team members with basic stockroom procedures when required.

· Jump in to help across the store when needed — after all, we win together.

WHAT YOU’LL GAIN

· Experience in a key operational role within a global beauty brand

· Training and development from expert leaders (including your Stockroom Manager)

· A clear pathway into senior stockroom or store leadership roles

· The chance to contribute to exciting new product launches

· A working environment full of colour, creativity, and energy

WHAT’S IN IT FOR YOU?

· 28 days’ holiday including Bank Holidays

· Enjoy a 50% staff discount on KIKO MILANO products

· 5% employer pension contribution

· Access to YuLife, our Employee Assistance Programme supporting wellbeing, fitness, and financial health

· Monthly bonus scheme to reward performance and results

· Ongoing training and career development within KIKO MILANO

· Maternity and paternity bonus

· Employee referral scheme with rewards for recommending great talent

Requirements

WHO YOU ARE

· Highly organised with strong attention to detail

· Confident multitasker in a fast‑paced environment

· Proactive, reliable, and solutions‑focused

· Keen team player who communicates well

· Physically able to support manual handling tasks

· Passionate about operational excellence, even behind the scenes