Job Description

The Stock Manager’s responsibility is to manage the stock supervisors and other employees who
maintain supplies and products inventories within the warehouse. They will be expected to
perform daily checks on all stock areas within the warehouse, and manage all stock related
issues/queries. Ensuring that financial objectives are met and that all aspects are running smoothly
at all times. To be responsible for and answer to any stock related issues.

Responsibilities:
● Managing workflow
● Training new hires
● Creating and managing team schedules
● Reporting to senior management
● Evaluating performance and providing feedback
● Helping to resolve any stock related issues
● Improving stock processes and management within the warehouse

Typical Activities
● Regular stock take
● Controlling access into the storage areas
● Ensuring the stock areas are neat and well organized
● Record keeping
● Reporting on predicted versus actual quantities and being held accountable for any stock
discrepancies
● Reporting into Operations and Finance
● Planning and optimizing space utilization
● General inspections of quality (expiry dates, product details, product quality)
● Identifying slow-moving, non-usable or excess stock
● Investigating, reporting and providing reasons for short/ missing stock
● Responsible for short/missing stock

Key skills
● Organization
● Careful and accurate record keeping
● Careful and accurate counting
● Basic calculation and conversion arithmetic
● Basic computer literacy (excel, email)
● Accountability and taking ownership of the stock counts
● People skills
● Task delegation
● People management

Requirements
● Minimum of 3 years’ experience in a stock management, warehouse, or inventory control
role (experience in fresh foods or FMCG environments is advantageous).
● Proven experience supervising or managing a team within a warehouse or stock
environment.
● Matric

Skills, Knowledge and Abilities
● Proficient in MS Office (especially Excel) and/or Google Workspace.
● Hands-on experience with inventory management systems and ERP software.
● Strong understanding of stock control processes, inventory accuracy, and best practices
(e.g., FIFO, stock rotation, cycle counts).

● Attention to Detail
● Strong ability to identify discrepancies, monitor stock quality, and enforce standards.
● High level of accuracy when processing stock data, counts, and reports.
● Ability to investigate and resolve stock variances efficiently.
● Organizational & Problem-Solving Skills
● Excellent planning and organizational abilities to manage stock flow and storage.
● Proactive problem-solver, able to address challenges such as stock shortages, delayed
deliveries, or system errors.
● People Management Skills
● Hands-on management of stock team performance, productivity, and scheduling.
● Ability to train and guide staff on stock control procedures and company policies.
● Comfortable working with various departments (procurement, operations, logistics).
● Ability to remain calm under pressure and handle operational challenges effectively.
● Experience handling disciplinary matters and maintaining team accountability.
● Strong verbal and written communication skills.
● Ability to report clearly on stock levels, discrepancies, and operational issues.