Job Description

Ukpeaġvik Iñupiat Corporation is seeking a Stock Director to provide strategic leadership for the Stock Department, ensuring high-quality administrative operations and exceptional service to shareholders and the Board of Directors. This role oversees shareholder services, manages time-sensitive initiatives, and upholds strict confidentiality standards while driving efficiency, accuracy, and responsiveness across department functions. The ideal candidate is proactive, detail-driven, and committed to operational excellence and customer service.

Responsibilities

Essential functions will include:

Customer Service & Shareholder Support:

• Serve as the primary point of contact for shareholders, providing excellent customer service through in-person interactions, phone calls, and written correspondence daily.
• Assist shareholders with inquiries, ensuring prompt and accurate responses to their needs.
• Notarize shareholder documents upon request, adhering to legal and organizational standards.

Shareholder Data Management:

• Enter, update, and maintain shareholder information in the shareholder database with accuracy and attention to detail.
• Manage the transfer of shares and Class B stock in the database, ensuring compliance with the Board of Directors' (BOD) approvals.

Annual Meeting & Shareholder Meeting Coordination:

• Lead the Stock Department team in preparing for the Annual Meeting, including:
• Overseeing proxy entry and ensuring accurate data processing.
• Coordinating the distribution of mail-outs, such as meeting notices, proxies, and other event materials.
• Organizing shareholder registration processes for the Annual Meeting.
• Direct the Stock team in managing projects and timelines specific to Annual Meeting preparation.
• Direct the Stock team in support of Informational Meetings

Trust Distributions:

• Oversee the project of trust distributions, ensuring timely and accurate processing.

Team Leadership & Training:

• Provide guidance and leadership to the Stock Department team, fostering a collaborative and efficient work environment.
• Train team members on department processes, tools, and compliance requirements to ensure consistent performance and professional growth.

Compliance & Confidentiality:

• Uphold a high level of confidentiality in handling sensitive shareholder information.
• Ensure compliance with applicable laws and regulations, including the Alaska Native Claims Settlement Act (ANCSA) and relevant Alaska Statutes.

Other Duties:

• Perform additional responsibilities as assigned to support the department and organization.

Qualifications

Minimum Qualifications:

• High school diploma or equivalent required.
• Minimum of four (4) years of experience in Stock or Shareholder Services within an Alaska Native organization.
• Strong working knowledge of ANCSA and applicable Alaska Statutes.
• Excellent verbal and written communication skills with the ability to engage effectively with diverse audiences.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• High attention to detail to ensure accuracy in data entry and document management.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to perform basic mathematical functions accurately.
• Demonstrated ability to maintain strict confidentiality.
• Must be a Notary Public or obtain certification within six (6) months of hire.

Preferred Qualifications:

• Fluency in reading, writing, and speaking the Iñupiat language highly preferred.

• Knowledge of office management principles and practices.

• Strong verbal and written communication skills.

• Ability to collaborate effectively with team members in an office environment.

• Highly organized with strong attention to detail and filing accuracy.

• Ability to work independently with minimal supervision.

Physical and Mental Demands:

• Regularly required to sit for extended periods.

• Frequent use of hands to handle, or feel objects, tools, or controls.

• Must be able to communicate clearly through speech and hearing.

• Occasionally required to stand, walk, and reach with hands and arms.

• Must be able to lift and/or move up to 20 lbs.

Working Conditions:

• Primary work location is UIC’s corporate headquarters in Utqiaġvik, Alaska.

• Frequent travel required to Anchorage, other areas within Alaska, and occasionally to the Lower 48.

• Occasional visits to community events, shareholder meetings, or educational/outreach activities may occur outside of regular business hours.

• Work is typically performed in a professional office environment.

• Extended periods of computer use and screen time.

• May be required to work beyond normal business hours during peak periods (e.g., audits, budgeting, board meetings).

• Regular interaction with executive leadership, board members, subsidiaries, and external partners.

• Must maintain confidentiality and professionalism when handling sensitive financial and corporate information.