Job Description

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time

KNOW THE ROLE

The Stock Controller plays a critical role in ensuring the accuracy, integrity, and efficiency of inventory management within the Distribution Centre. This role supports operational excellence by maintaining precise stock records, monitoring stock movement, resolving discrepancies, and contributing to a safe, organised, and customer-focused environment. The Stock Controller demonstrates strong attention to detail, problem-solving ability, and a data-driven approach, ensuring stock accuracy supports the delivery of an exceptional customer experience.

Key Responsibilities:

• Maintain accurate inventory records within the Distribution Centre, ensuring system stock matches physical stock at all times

• Conduct regular cycle counts and stock takes, investigating and resolving discrepancies promptly

• Monitor all stock movements, including receiving, put-away, picking, packing, transfers, and returns

• Identify, investigate, and escalate stock issues such as shortages, damages, and miss-picks, supporting root cause analysis

• Support the implementation and continuous improvement of stock control procedures to minimise shrinkage and operational errors

• Ensure compliance with all Health & Safety, operational, and audit requirements within the warehouse environment

• Work collaboratively with warehouse and operational teams to ensure efficient and accurate stock flow

• Maintain strong planning, organisation, and prioritisation across daily stock control activities

• Use warehouse systems and digital tools effectively to support data-driven decision-making and reporting

• Contribute to operational targets by supporting productivity, accuracy, and customer service standards

• Assist in identifying opportunities for process improvement, innovation, and operational efficiency

• Support peak trading periods through flexibility, adaptability, and a willingness to work varied shifts or overtime where required

• Demonstrate accountability, professionalism, and a commitment to operational excellence in all daily activities

KNOW WHAT WE’RE LOOKING FOR

• Previous stock control or inventory management experience essential

• Experience working in a fast-paced operational environment

• Strong attention to detail and commitment to accuracy

• Excellent organisation, multitasking, and prioritisation skills

• Effective communication and interpersonal skills

• Strong problem-solving ability with a proactive and solutions-focused mindset

• Comfortable using warehouse management systems and Microsoft Office tools

• Ability to work independently while contributing positively to team objectives

• Self-motivated, adaptable, and resilient in a changing environment

• Commitment to maintaining high standards of safety, compliance, and operational excellence.

KNOW WHAT’S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

• Competitive Salary

• Contributory Pension Scheme

• Competitive annual leave entitlement

• Team Member discount across the world’s most iconic brands

• Recognition Days for Volunteering & Wellbeing

• Wellbeing Initiatives

• Extensive Learning & Development Offerings

• Leading Talent Programmes

• Additional Benefits

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at careers@brownthomas.ie to request accommodation.