Job Description

ABOUT THE ROLE

The Stock Assistant will assist the Boutique Manager and the professionals in the boutique in all matters relating to the handling of stock and wrapping service in the boutique.

What impact you can create at Chanel

STOCK HANDLING / MANAGEMENT

• Responsible for receiving and transferring stocks and repair items to-from Warehouse in an organized & timely manner
• Reporting all defective goods in the Boutique location
• Liaise with BM + FAs on defective merchandise
• To maintain Fashion/WFJ items in the stock room, ensure they are kept in a safe, clean and organized manner
• Picking and handling the required stocks to the FAs effectively
• To ensure the efficient and accurate price-tagging of merchandise is done
• To participate in the daily & monthly stock takes in the Boutique. Check and verify stock discrepancies.
• Maintain accurate record of Boutique inventory

PACKAGING/WRAPPING

• Able to wrap all items once the sales is closed by FAs (gift wrapping + general wrapping)
• Maintain clean and orderly the wrapping area at all times
• Train new comers on packaging, stock and wrapping guidelines
• Tracking packaging sales and performing weekly stock replenishment to warehouse

TRANSFER & RESERVATION OF MERCHANDISE

• Check and pack merchandise identified for overseas stock transfers
• Work with the Supervisor and Fashion Advisors to monitor and clear item reservations efficiently

CASS SYSTEM & ADMIN WORK

• Check CASS system to update repair item status together with FAs
• Provide administrative support whenever necessary
• Answer all telephone calls in the absence of FAs + Cashier
• To assist on the sales floor whenever necessary

TEAMWORK

• Actively participate in regular meetings to optimize teamwork and problem solving initiatives (morning briefings, monthly meetings)
• Train new comers on CASS system and wrapping guidelines

You are energized by…

• Demonstrating high professional standards, personal commitment and passion for the brand
• Working in a highly collaborative and fast-paced environment
• Fostering meaningful client experience and building client networks
• Keeping yourself updated with latest trends and innovation in the world of Beauty
• Trying new approaches to tackle own work and opportunities to learn new knowledge and skills

What you will bring

• At least 2 years of experience in stock management in a retail environment (Luxury Retail background a plus)
• Able to work in an organized manner with good prioritization skills
• Meticulous and detail oriented
• Able to work independently to support the sales team within a fast paced environment
• Excellent written and spoken communication skills
• Able to work on excel file (basic knowledge)
• Disciplined and honest
• Able to withstand retail working hours and work on weekends and public holidays

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.