Division: Washington Health Foundation Job Title Stewardship Coordin ator Job Code: 19E The Stewardship Coordinator (Part-Time) is responsible for leading a comprehensive donor stewardship program that strengthens relaꢀonships, promotes donor retenꢀon, and communicates the impact of giving in meaningful and personalized ways. This role manages the creaꢀon of stewardship strategies, tools, and experiences, including the annual Top Hat Gala, that demonstrate impact and ensure donors feel valued, informed, and Posiꢀon Summary connected to the organizaꢀon leading to increased levels of giving. This is a part-ꢀme posiꢀon with the opportunity to grow into a full-ꢀme role as the Foundaꢀon’s stewardship program conꢀnues to expand. Reports to:Development Director, Washington Health Foundaꢀon Works Closely With: Execuꢀve Director, Major Giꢁ Officers, Development Officer, Hospital Leadership, Board Members & Volunteers Statement of Accountability Educaꢀ on Qualificaꢀons • Educaꢀ on • Bachelor’s degree or equivalent year for year experience in communicaꢀons, public relaꢀons, markeꢀng, nonprofit management, healthcare administraꢀon, or related field required • Licensure • Work Experie nce Work Experience • Skills/computer/ spe cific • Required: 5-7 years of experience in donor relaꢀons, stewardship, events, communicaꢀons, or development support Preferred: Experience in healthcare philanthropy or major giꢁs steward ship technica l • • Other qualificaꢀons , miscellaneous Specify if qualificaꢀons are required or preferred Skills / Computer / Technical • • • • • Strong wriꢂen and verbal communicaꢀon skills Event planning and project management experience Strong aꢂenꢀon to detail and follow-throu gh Ability to manage mulꢀple projects and deadlines Strong experience tracking moves management and events in donor databases (Blackbaud Raiser's Edge preferred) Proficiency with Microsoꢁ Office • • Experience with design and communicaꢀons tools such as Canva and Constant Contact preferred Other Qualifica ꢀons • • • • Strong interpersonal skills and donor-centric min dset High degree of professionalism, discreꢀon, and confidenꢀality Ability to work independently and collaboraꢀvely Comfort interfacing with senior leadership, physicians, Board members and major donors 2000 Mowry Avenue Fremont, CA 94538 510.797. 1111 www.washingtonh ealth.com
Essenꢀal Job Responsibiliꢀes Achieving Results Key Components: assess, plan, evaluate, de monstrate iniꢀaꢀve, quality of work, producꢀvity • • • Partner with Development team to design and implement donor- centric experiences throughout the donor lifecycle that strengthen relaꢀonships and inspire giving Plan and execute donor engagement events, graꢀtude moments, behind-the -scenes tours, physician engagements, and small bespoke experience s Engage a select porꢃolio of corporate donors through annual or Top Hat event sponsorships • • Draꢁ thoughꢃul donor communicaꢀons, impact updates, invitaꢀons, and recogniꢀon materials Demonstrates Sk ill Key Components: competency, job knowledge, organizaꢀonal skills, analyꢀcal skill, management of informaꢀon, employee & paꢀent safety Maintain stewardship plans, engagement notes, and touchpoints in the donor database, ensuring strategy aligns with donor intent and Foundaꢀon poli cies • • Track stewardship acꢀviꢀes and outcomes in the database to support donor retenꢀon and engagement strategies Conduct prospect research and analysis to support donor engagement strategies, ensuring all informaꢀon is handled with the highest level of confidenꢀality and used thoughꢃully to inform respecꢃul, personalized, and effecꢀve donor interacꢀons • • Manage logisꢀcs for small and large -scale events, including donor recepꢀons, physician talks, culꢀvaꢀon gatherings, and the Annual Top Hat Gala Planning & Coordinaꢀn g Key Components: delegates, decision making, problem solving, management of resource s Support volunteer and Board engagement related to stewardship acꢀ viꢀes • • Assist in donor recogniꢀon efforts, including donor displays, impact reporꢀng and other celebraꢀons Represent the Washington Health Foundaꢀon & Washington Health with warmth, discreꢀon, and professionalism Professionali sm Key Components: dependability, in terpersonal skills, teamwork, paꢀent first ethic, customer service, communicaꢀon skil ls, punctuality/aꢂendanc e, recepꢀveness to criꢀcism, judgment, confidenꢀal ity • • • Maintain donor confidenꢀality and adhere to HIPAA and Foundaꢀon policies Build strong collaboraꢀve relaꢀonships across the Foundaꢀon and Hospita l Demonstrate responsiveness, reliability, and strong judgment 2000 Mowry Avenue Fremont, CA 94538 510.797. 1111 www.washingtonh ealth.com
• • Idenꢀfy opportuniꢀes to enhance the donor stewardship experience Improving the Organiz aꢀon Recommend improvements to stewardship processes and donor engagement strategies Key Components: performance improve ment, quality iniꢀaꢀve s • • Support conꢀnuous improvement of donor recogniꢀon and engagement efforts Parꢀcipate in professional development related to donor engagement, stewardship best pracꢀces, and healthcare philanthrop y Self-Developm ent Key Components: maintain license/cerꢀficaꢀon, edu caꢀon and training • • Adhere to HIPAA, IRS regulaꢀons related to charitable giving, Hospital policies, and Foundaꢀon policies Regulatory Compliance Key Components: JCAHO, Title 22, OIG, HIPAA, State/Federal laws, hospital policies Support ethical fundraising standards and donor rights This job descripꢀon describes the general nature and level of work performed. It is not intended to be an exhausꢀve list of all responsibiliꢀes. Other duꢀes may be required as assigned. Occasional evening or weekend work may be required to support Foundaꢀon events. Not e Prepared by Approved by: Title Title Date: Date: Date: Sarah Gemski Executive Dir ector 4/16/20 26 Personnel Office Review Revised Date: 2000 Mowry Avenue Fremont, CA 94538 510.797. 1111 www.washingtonh ealth.com
Physical Requirements Job Code# ____ Job Title Stewardship C oordinator________ _ 1. Physical Acꢀviꢀes – General descripꢀo nShow average ꢀme (0 – 8 hours) per workday. a. Siꢄng: None/minimal ( 0-1) None/minimal ( 0-1) None/minimal ( 0-1) None/minimal ( 0-1) None/minimal ( 0-1) Occasional (1-2) Occasional (1-2) Occasional (1-2) Occasional (1-2) Occasional (1-2) Frequent (3-4) Frequent (3-4) Frequent (3-4) Frequent (3-4) Frequent (3-4) Conꢀnuous (5+ Hrs) Conꢀnuous (5+ Hrs) Conꢀnuous (5+ Hrs) Conꢀnuous (5+ Hrs) Conꢀnuous (5+ Hrs) crawl: b. Walking: c. Standi ng: d. Bending: e. Squat,kneel, 2. Weight liꢁed / force exertedShow average ꢀme (0 – 8 hours) per workday: a. 0-15 lbs. (light): b. 15 - 50 lbs. (med): None/minimal ( 0-1) None/minimal ( 0-1) None/minimal ( 0-1) Pushing/Pulli ng Occasional (1-2) Occasional (1-2) Occasional (1-2) Frequent (3-4) Frequent (3-4) Frequent (3-4) Conꢀnuous (5+ Hrs) Conꢀnuous (5+ Hrs) Conꢀnuous (5+ Hrs) c. 50 + lbs. (heavy): d. Describetype of acꢀvity: Reaching above shoulder level Liꢁing Carrying. e. Detailsof heaviest item/acꢀvity: 3. Repeꢀꢀve use of handsShow average (0 – 8 hours) / workday: a. Bothhand s: b. Dominantonly: c. Dexterity: None/minimal ( 0-1) None/minimal ( 0-1) Simple grasping Occasional (1-2) Occasional (1-2) Power grasping Frequent (3-4) Frequent (3-4) Fine manipulaꢀo n. Conꢀnuous (5+ Hrs) Conꢀnuous (5+ Hrs)) Describe any special acꢀvity: 4. Repeꢀꢀve use of feet (other than walking/standing), i.e. foot control.Show average ꢀme (0 – 8 hours) workday: a. Right Leꢁ BothNone/minimal ( 0-1) Occasional (1-2) Frequent (3-4) Conꢀnuous (5+ Hrs) Describe any special acꢀvity: 5. Vision requiremen ts a. No Special Requirements d. e. Color Vision (ability to idenꢀfy and disꢀnguish colors) Peripheral Vision (ability to observe up/down or leꢁ/right while eyes are fixed on a given point ) Depth Percepꢀon (three-dimensional vision; ability to judge distances and spaꢀal relaꢀonships) b. c. Close Vision (clear vision at 20 inches/ less) Distance Vision (clear at 20 feet or more) f. Describe any special vision requirement: 6. Hearing requiremen ts a. b. No Special Requirements Ability to hear alarms on equipment c. d. Ability to hear paꢀent call Ability to hear communicaꢀons/instrucꢀons from staff or public Describe any special hearing requirement: 7. Work Environment - This job requires exposure to the following environmental condiꢀons: a. b. c. Blood or body fluids e. f. g. h. Toxic or causꢀc chemicals Outdoor weather condiꢀons Extreme cold (non-weathe r) Extreme heat (non-weather ) i. j. k. Electrical shock risk. Risk of radiaꢀon Vibraꢀ on Wet, humid conditions (non-weath er) Work near moving mechanical parts Fumes or airborne parꢀcles d. l. Noiselevel for work environment is: Very Quiet Quie t Modera te Loud Very Loud 2000 Mowry Avenue Fremont, CA 94538 510.797. 1111 www.washingtonh ealth.com
Job Hazard Analysis Department: _________________ __ Job Code # ____ Hazards Which May Be Encountered Injur y Methods To Prevent Injuries Lifting Objects/Patient s Back Injuries Understand A&P of back, causes of back pain, preventive approaches, use of aids when lifting. Hernias Preventive measures when lifting and use aids when lifting. Avoid undue speed.Use handrails.Clean up spills immediately. Slip/Trip/ Falls Contusions, Sprains, Strain s Fires & Natural Disasters Burns & All Types of Injuries Recognize possible causes of fires.Smoking materials, faulty equipment.Employees should educate patients.Compressed gasses are flammable & under pressure so must be handled with care.Workers need to be familiar with disaster plans and know exit routes. Electrical Hazard s Assaults Shocks & Burn s Be aware of unsafe equipment and appliances.Attend electrical safety classes and seek assistance if any unsafe areas are noted. Minor Injury to Death Employees need to be cognizant to potential dangers to ensure safety.Awareness of existing security measures and defensive behavior can protect employee from assaults. Needles & Sharps Obstacles & Broken Objects Cuts, Punctures , Laceratio ns Sharps should be discarded in designated containers.Employees should exam & handle soiled linens & similar items as if they contained hazardous items. Abrasions, Contusions, and Laceration s Arrange furniture to allow free movement about the room.Keep doors & drawers closed when not in use.Clean/discard broken objects properly (i.e. broken glass should be swept up - not picked up with fingers). Possible Exposures to Infections Hepatitis/Tuberculosis/Cytomegalovirus/Varic ella/AIDS/Her pes/Staph Infections, Lice/Scabies/Rubeol a Infecti on Use Infection Control procedures as defined in Infection Control manual.These include handwashing, protective clothing, knowing the risk s.Label linens and wastes properly. Possible exposure to acids & other chemicals used withinRefer to MSDS's the hospital Employees should follow procedures as explained in their department Hazardous Material training and refer to MSDS's before using/handling any chemical.Follow procedures and do not use any chemical without proper labeling 2000 Mowry Avenue Fremont, CA 94538 510.797. 1111 www.washingtonh ealth.com
Hazards Which May Be Encountered Injur y Methods To Prevent Injuries Latex Dermatitis to death Alert supervisor if you feel that you are allergic to latex materials. Use non-latex gloves for sterile procedure s. Soaps, Detergents, Cleaning Solutions Ergonomic Proble ms Dermatitis Follow Departmental procedures Protective clothing is available if Dept. is unabl e to substitute agents that do not cause dermatitis. Wide Variety of Body mechanics, positioning of equipment/furniture, and repetitive actions can cause Musculoskeletal nervou semployees to experience a variety of physical problems.Employees should follow safe disorde rs body mechanics as described in hospital educa tion.Employees are encouraged to seek assistance from their supervisor if they feel a task is causing them to experience physical problems. Worksite evaluation may be indicated and this should be discussed with manager Possible Chemical Exposur e Refer to MSDS's Sterility, Cance r, Employees work with a variety of chemicals within the lab setting.Employees receive training upon hire and also are expected to review the Chemical Safety Plan yearly. Employees are expected to follow safe working procedures as instructed. Possible exposure to radiation When appropriate, employees should wear film badges (they are monitored routinely) and Shortened Life Expectan cyuse lead aprons, gloves, or shields.Identify and appropriately manage radiation therapy patients and their secretions. Possible Exposure to Chemotherapeutic Agents Exposure to Video Display Terminals Refer to MSDS's Employees involved in preparation or administration of chemotherapy drugs have potential for exposure.Employees must undergo training in their department and should follow procedures as directed. Eye strain & stress in addition to ergonomic complaints It is unknown if significant visual dysfunction results from lon g-term use of VDT 's. Problems may be controlled with control of lighting and glare, the color contrast, and workers should have adequately corrected vision.Employees should seek assistance from their supervisor if they feel VDT is causing problems for t hem. 2000 Mowry Avenue Fremont, CA 94538 510.797. 1111 www.washingtonh ealth.com
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Washington Health is fostering healthier communities and access to health care services including academic level care, close to home.
