Pinehurst Resort

Stewarding Supervisor-PL8TE & Station 21-Full Time

Pinehurst Resort  •  Pinehurst, NC (Onsite)  •  28 days ago
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Job Description

CULTURE:

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

The stewarding supervisor works under the direction of the executive steward. In the absence of the executive steward, the stewarding supervisor will work under the direction of the Resort Executive Chef and/or the chef on duty. This position requires accountability for all stewarding operations that fall under the supervisors scheduled shift. Because of the fluctuating demands of the Resort’s operation, it is an essential part of the job to perform a multitude of different tasks and to help others when the occasion arises.

EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED), and a minimum of 3 years related experience; or equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.
• Serve as supervisor of the stewarding team in the Resort Kitchens. Exercise full supervisory responsibility for control of stewards during work operations.
• Schedule and monitor the steward’s breaks insuring coverage of all areas while breaks are being taken.
• Ensure the kitchen meets health and sanitation standards and is ready for the next shift’s operations.
• Along with executive steward, train all new personnel on proper methods, cleaning procedures, dish machine and pot sink use, set-up and breakdown.
• Along with executive steward train all stewards on the proper use and safety of all chemicals used within the department. Ensure that all stewards know where the SDS station is and understand how to read the SDS sheets.
• Participate and or conduct the daily line-up meeting and ensure that the stewards are attending.
• Monitor and control waste and abuse of supplies and equipment.
• Ensure the gathering of all china, glass and silverware for the restaurants service and banquets.
• Ensure cleanliness and proper storage of all china, glass, silverware, and banquet utensils.
• Ensure the cleanliness and sanitation of all hot boxes, speed racks, bus tubs, floors, walls, kitchen tables and shelving.
• Ensure the gathering and set-up of all plates and chafing dishes for all buffets, special event buffets and banquet buffets set and ready on the shift before.
• Responsible for the set-up, lighting, break down and maintenance of grills for location cook outs.
• Provide the chef on duty with assistance in the plating up or setting out of food.
• Ensure that the deep fat fryers filtering units are cleaned weekly.
• Ensure all kitchen floors are being swept and mopped at each shift & deep cleaned at night.
• Stewarding supervisors are accountable for the cleanliness of the back dock area and are to ensure that the docks are being deep cleaned once a week.
• Stewarding supervisors are accountable for the removal of all trash, the cleanliness and maintenance of all trashcans and Dumpster surroundings.
• Supervisors are accountable for the adherence to the kitchen-cleaning schedule.
• Must assist in maintaining the overall cleanliness of the Food and Beverage heart of the house operation.

SUPERVISORY RESPONSIBILITIES
Manages total of 6-8 employees in the Stewarding Department. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; talk or hear and taste or smell. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
Pinehurst Resort

About Pinehurst Resort

Our Purpose:

As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.

Pinehurst Resort, located in Village of Pinehurst, NC, is a world class and historic golf destination that also provides premier meeting and event amenities. Best known as The Cradle of American Golf, Pinehurst has hosted more single golf championships than any site in the United States and named as the U.S. Open's First Anchor Site. Pinehurst has served as the host of the U.S. Open in 1999, 2005, 2014 and 2024, with four more major championships scheduled through 2047. The U.S. Women's Open, played here in 2014, returns in 2029.

Opened in 1895 to offer guests a place to gather and enjoy the pine-scented outdoors, today Pinehurst blends the modern luxury of the 2,200-acre property with grand hotels, meeting space to accommodate up to 1,000, championship golf, and an exceptional spa. Easily accessed via Raleigh-Durham Airport (70 miles north), Pinehurst is located in the beautiful Sandhills of North Carolina.

Quick facts:

* 480 upscale guest rooms

* 80,000 sq. ft. of meeting space

* 20 outdoor unique venues to hold gatherings, from the Pavilion at Lake Pinehurst to Glow Golf at night on The Cradle

* 10 golf courses, including famed No. 2, as well as acclaimed designs of No. 4, No. 8, No. 10, and The Cradle short course

* Award-winning Golf Academy

* Mobil Four-Star Spa

* Premier Tennis facility

* Wide variety across 10 restaurants, including fine dining, casual fare, Pinehurst Brewing Co. and more

* Shopping in historic New England-style Village

* Business amenities to suit today’s traveler, including in-house A/V team.

* World Golf Hall of Fame on site

Pinehurst is known for its people, an exceptional staff that does more than cross off a list – they make an event happen, with ease.

At Pinehurst, it’s not just about a meeting. It’s not just about a hotel. It’s about delivering an unforgettable experience.

Industry
Travel & Hospitality
Company Size
501-1,000 employees
Headquarters
Pinehurst, NC
Year Founded
1895
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