Minimum Education
High School Diploma or GED .

Minimum Work Experience
6 months to 1 year related experience (Required)

Required Skills/Knowledge
Moderate computer ability
Communication Skills Training (Inclusive of written and verbal skills).
Knowledge of aseptic technique. Basic calculations (addition, subtraction, multiplication and division).
Human relations and interpersonal skills.
Good telephone etiquette.
Ability to maintain interpersonal skills; i.e. friendly and polite attitude towards families and staff

Required Licenses and Certifications
Certification as a registered central service technician (CRCST) (Required)

Functional Accountabilities
Patient Advocate

• Supportive of patients, families and staff; report any concerns or issues regarding preoperative care to appropriate personnel.

• Direct any questions regarding preoperative preparation (case preparation) to Clinical Manager of SPD.

• Provide a safe, efficient, and supportive environment for surgical patient through the quality of processed equipment and supplies for the surgical patient.

• Assemble needed paperwork for the patient.

Instrument and Supply Quality and Maintenance

• Receive, wash, inspect, prepare and issue instruments, trays and other equipment according to policies and procedures.

• Inspect and prepare surgical items for sterilization.

• Stamp, date, store and rotate items; issue sterile and nonsterile items; and inspect for outdated items.

• Maintain daily productivity levels.

• Communicate with Operating Room staff about the needs and activities of the inner and outer core, supplies, case carts, instruments, linens and waste.

Aseptic Technique

• Identify the principles of sterile technique.

• Demonstrate a surgical conscience at all times.

• Select and prepare supplies and instruments for the sterilizer.

• Utilize the appropriate sterilizer for sterilization purposes (i.e.: flash sterilizer vs. washer sterilizer).

• Apply the correct technique of disinfection and follow manufacturer protocols.

Sterile Processing

• Load and operate washers, dryer, ultrasonic cleaner , sterilizers and cart wash machines.

• Follow established policy and procedure for building instrument sets according to count sheets.

• Display knowledge and dexterity in the utilization of required instrumentation and supplies.

• Anticipate emergency or unusual circumstances associated with equipment needs and supply availability.

• Anticipate the needs of the surgical team.

• Demonstrate organizational skills when preparing for surgical cases.

• Maintain surveillance of sterilization; maintain and monitor the daily records and indicators; follow recall procedures.

• Implement procedures to ensure adherence to sterilization requirements.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and take time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities
Supply Maintenance

• Assist the Operating Room staff to maintain appropriate level of supplies and inventory of surgical procedures.

• Assist the Operating Room staff to maintain inventory of all operating equipment.

• Plan with the Operating Room staff for the availability of equipment needed for the intraoperative patient (i.e. drills, ;laparoscopic equipment; specialty items).

• Report and communicate to Manager of any issues in regard to supply maintenance (i.e. low stock; equipment failures).

Organizational Commitment/Identification

• Partner in the mission and upholds the core principles of the organization

• Committed to diversity and recognizes value of cultural ethnic differences

• Demonstrate personal and professional integrity

• Maintain confidentiality at all times

Customer Service

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Organizational Accountabilities (Staff)
Organizational Commitment/Identification
Teamwork/Communication
Performance Improvement/Problem-solving
Cost Management/Financial Responsibility
Safety