Job Description

• Duties & Responsibilities
• Generate and analyze min-max planning reports from the FirstFusion Application to identify stationery items requiring replenishment.
• Evaluate and create purchase requisitions for restocking using the I-Procurement module of the FirstFusion Application.
• Ensure accurate inventory capture by reviewing system entries.
• Maintain the integrity and accuracy of the stock management system.
• Participate in the disposal of obsolete stationery items.
• Resolve branch complaints relating to stationery in a timely and professional manner.
• Ensure all branch requests for stationery and assets are promptly processed and dispatched by the Courier Services team.
• Oversee timely processing of courier service bills for stationery and asset deliveries.
• Coordinate claims for undelivered or lost assets and stationery handled by courier services.
• Review, investigate, and escalate courier-related complaints from branches or Head Office.
• Ensure prompt resolution of courier complaints and contribute to service improvement initiatives.
• Assist in preparing monthly cost-savings analysis reports for the BPM unit.
• Support preparation of monthly proof of stock account for Internal Control Enhancement and Financial Control.
• Conduct monthly inventory stock counts and submit returns to FINCON.
• Generate and analyze daily reports to control critical areas of the stock system.
• Address and resolve discrepancies identified in daily reports.
• Perform on-the-spot stock checks to verify inventory value.
• Maintain high customer service standards and ensure subordinates uphold the same.
• Support management of store operations, including administrative duties and inventory management.
• Ensure employee awareness of safety and emergency procedures.
• Coordinate receipt of assets from vendors.
• Coordinate shipment of assets to destination branches.
• Maintain accurate records for receipt and dispatch of assets.
• Manage and optimize warehouse space.
• Track and report key performance indicators such as Audit Defect Rate and Regulatory Infractions.

Job Requirement

Education

• First Degree (or equivalent) in any discipline, Higher Degree/ Professional Certification/ membership of professional bodies

Experience

• Minimum experience: 1 – 2 years relevant experience