Job Description

Responsible for planning, delivering and tracking the customer and regulatory required training curricula to frontline team members in a high-turnover and highly regulated environment.

EDUCATION AND EXPERIENCE:

• One (1) or more years of experience performing training functions in an operational environment, preferably in an airport or other aviation setting. ( Required)
• Prior instructor experience is necessary.
• High School diploma or equivalent.
• Familiarity with highly regulated industry is preferred.
• Strong work ethic and integrity are vital.
• Ability to work different shifts.
• Excellent verbal and written communication skills.
• Must be 18 years of age or older.
• Must have reliable telephone and transportation.

PERSONAL AND PHYSICAL REQUIREMENTS:

• Treat all information as confidential
• Possess the tact to effectively deal with all levels of
• Must pass drug
• Satisfactory criminal background

JOB SPECIFICATIONS:

• Coordinates with key departments including operations leaders and human resources to gather training needs information.
• Participate in the company's Safety Management System (SMS).
• Develops training plans, schedules classes, and conducts training in both a classroom setting and on-the-job training.
• Development of training practices to improve overall service level standards.
• Inspection of facilities for training and ensuring compliance with training programs.
• Tracks training compliance regularly and follows up to ensure customer and G2 targets are achieved.
• Observes trainees in the operation and performs on-the-job coaching.
• Provides regular and meaningful feedback to operations leaders regarding status of training, and student progress.
• Tracks training in G2 and customer learning management systems.
• Attends trainer education classes to obtain certifications required by customers to teach the required curricula.
• Provides training compliance reports to operations leaders.
• Adhere to company policies and procedures; participate in achieving company objectives.
• Extensive knowledge of applicable safety regulations, familiar with FAA/TSA regulations for training purposes.
• Reviewing employee training programs to determine their adequacy.
• Perform other duties as requested.