Job Responsibilities
Operational Planning & Readiness: Develop station operating procedures, Standard Operating Procedures (SOPs), and service plans (including passenger flows and ticketing).
Safety & Security: Implement Workplace Safety and Health (WSH) policies, design crowd control plans, and ensure compliance with railway safety regulations.
Infrastructure & Maintenance: Oversee the functionality of station equipment (signalling, passenger info systems, gates) and manage facility maintenance, including regular inspections.
Staff Management: Train, deploy, and supervise station staff to maintain service excellence.
Incident Management: Lead the response to service disruptions, accidents, or emergencies, including coordinating with external agencies.
Stakeholder Liaison: Act as the primary contact for station operations, managing interactions between management, contractors, and authorities.
Key Requirements & Qualifications
Experience: A minimum of 5–10 years of experience in railway operations, specifically in managing station operations or passenger services.
Education: Bachelor's degree in Transport, Logistics, Engineering, or a related field; a Master's degree is often preferred.
Knowledge: Deep understanding of railway safety regulations (e.g., ROGS, RM3), station facilities, and emergency protocols.
Skills: Strong leadership, analytical skills, and proficiency in using IT systems for station management
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
SJ is a diverse collective of problem solvers for the built environment, continually reimagining ways to create a smart and sustainable future.
Headquartered in Singapore, the group has a global talent pool of 16,000 in its member companies AETOS, Atelier Ten, B+H, CHIL, KTP, Prostruct, Robert Bird Group, SAA, SMEC and Surbana Jurong, based in more than 120 offices in over 40 countries. They include architects, designers, planners, engineers, facilities managers and other specialists driven by progressive thinking and creative ideas to shape a better future.
Its technical experts deliver sustainable solutions that cover the entire project life cycle from planning and design, through to delivery and management, as well as a full suite of multidisciplinary consultancy services across a diverse range of sectors including transportation, water, aviation, healthcare, hospitality and renewables.
A global urban, infrastructure and managed services consulting firm with over 70 years of track record in successful project delivery, SJ has built more than a million homes in Singapore, created master plans in more than 60 countries and developed over 100 industrial parks globally.
