Etihad

Station Manager LMI - London Heathrow

Etihad  •  London, GB (Onsite)  •  6 days ago
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Job Description

Synopsis

Lead line maintenance shift execution to protect aircraft airworthiness, dispatch reliability, and safe service continuity across assigned operations. The role provides certification control, resource direction, and real-time coordination so defects are resolved within approved maintenance standards, disruption is contained, and maintenance activity remains compliant with company, regulatory, and safety requirements.

Accountabilities

  • Organize and direct line maintenance shift delivery against the daily operating plan, allocating certified engineers and technicians to priority aircraft, balancing defect recovery with turnaround demand, and re-sequencing work when disruptions, manpower gaps, or operational changes emerge to protect dispatch reliability and aircraft availability across the operating day
  • Authorize maintenance release actions within current privileges, verifying that work is completed against approved data, aircraft effectivity, and revision control before return to service, and escalating any limitation, anomaly, or non-conformance that could affect airworthiness or service continuity
  • Implement safety, security, and quality controls across the shift, including risk assessment for significant changes, SMS requirements, incident reporting, and the readiness of tooling, GSE, and technical references so maintenance activity remains safe, controlled, and audit ready at all times
  • Manage workforce readiness and discipline by maintaining staffing coverage, briefing incoming teams, monitoring duty fitness, and identifying development needs, training opportunities, and certification gaps so the shift retains the skills and authorizations required for planned aircraft types and operational recovery through handover and the following duty period
  • Coordinate directly with MCC, Maintenance Planning, Operations Control, and line stations to communicate incoming defects, agree action priorities, provide accurate technical feedback, and close unresolved items, ensuring the right resources and decisions are in place before aircraft return to service and during recovery
  • Monitor maintenance execution, paperwork, and record quality across the shift, ensuring work packs, technical records, and certification entries are completed accurately and on time, trends are reviewed, and recurring defects or process deviations are escalated with practical recommendations to improve reliability, reduce repeat intervention, and strengthen future planning
  • Lead line maintenance during operational disruption or the Senior Manager's absence, making timely local decisions within delegated authority, maintaining continuity of service, and escalating matters that exceed shift control so the department continues to meet safety, availability, and customer expectations throughout the duty period

People Management Responsibilities:

  • Lead and develop the team to ensure effective delivery of functional objectives, providing clear direction, guidance, and development support.
  • Guide day-to-day team leadership through coaching, support, and clear communication of expectations.

Qualifications

Education & Experience

Education

  • Bachelor's degree in aeronautical, mechanical, electrical, or electronic engineering preferred, or equivalent technical qualification

Experience

  • 15+ years in aircraft maintenance within airline or MRO environments
  • 5+ years leading line maintenance, duty management, or shift coordination in a 24/7 operational environment
  • Experience managing certification control, defect recovery, and cross-functional recovery decisions across multiple aircraft types

Language Requirements:

  • Fluent in English

Additional Information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Etihad

About Etihad

Marhaba! Welcome to Etihad Airways. We are proud to be the national airline of the UAE, flying to 100+ destinations via Abu Dhabi.

At Etihad, we don't stop at the border of what's possible, we go beyond it. Proudly inspired by our Emirati identity, we are dedicated to delivering extraordinary travel experiences, helping our guests realise their ambitions.

Our journey started in 2003. Since then, we have proudly helped millions of guests travel the globe. We are honoured to have had over 12 million valued members join our Etihad Guest loyalty programme.

Diversity is key in driving us forward. At 12,000+ employees representing 140+ nationalities, our team comes together to deliver exceptional experiences at every stage of the journey.

If you share our spirit of ambition and would like to reach new heights, visit https://careers.etihad.com/

Industry
Aviation & Aerospace
Company Size
10,000+ employees
Headquarters
Abu Dhabi, AE
Year Founded
Unknown
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