Job Description
Job Type
Full-time
Description
The Station Manager oversees the daily operations of the repair shop, ensuring compliance with regulatory and customer standards.
This role focuses on delivering high-quality MRO and GSE services while maintaining operational efficiency and profitability.
Key Responsibilities and Mapped Competencies:
MRO Operations Management:
Ensures Accountability, Drives Results
- Ensure all work on aircraft components complies with Part 145 and OEM standards.
- Foster a quality-driven culture and implement corrective actions from compliance monitoring.
- Provide accurate repair quotes and estimates for customers.
- Achieve operational budgets and key performance indicators (KPIs).
- Maintain adequate spares inventory, serviceable tooling, and machinery to support operations.
GSE Operations Management:
Customer Focus, Collaborate
- Oversee GSE repairs to meet specified standards and procedures.
- Inspect ground support vehicles and equipment, troubleshooting issues as necessary.
- Track inventory of parts and tools, maintaining repair logs for vehicles and equipment.
- Ensure accurate work order management in Actis, invoicing, and reporting.
- Maintain contracts and liaise with key customers, suppliers, and contractors.
Team Leadership and Development:
Develop Talent, Ensures Accountability, Action Oriented
- Manage staffing levels, including hiring, performance management, and staff development.
- Ensure all staff training records are up-to-date, and Unilode approvals are issued.
- Lead a team-focused approach to achieve operational goals and foster collaboration.
Continuous Improvement and Compliance:
Business Insight, Collaboration, Courage
- Identify opportunities to improve operational efficiency and customer satisfaction.
- Ensure compliance with employee relations laws, workplace regulations, and company policies.
- Maintain strong relationships with suppliers, contractors, and other stakeholders.
Our Values in Action:
- Be Humble and Curious: Continuously seek opportunities to enhance operational processes and service quality.
- Inspire, Empower, and Prosper: Lead and develop teams to achieve high performance and operational excellence.
- Team up to be Better: Collaborate across functions to deliver outstanding MRO and GSE services.
- Be Passionate about our Customers: Deliver high-quality solutions that align with customer needs.
- Be Eager to Win: Identify innovative approaches to improve efficiency and customer satisfaction.
- Take Ownership and Get Stuff Done: Ensure timely and accurate execution of operational goals.
- Build a Better Future: Foster sustainable and efficient practices within the repair shop.
The Small Print:
This role demands strong leadership, organizational, and problem-solving skills. The Station Manager must demonstrate professionalism, adaptability, and a commitment to continuous improvement in a dynamic environment.
This is an overview of the role’s scope and its alignment with Unilode’s competencies and values. It is not an exhaustive list of responsibilities but serves as a guide to the key expectations and contributions of the position. Flexibility may be required to adapt to business needs.
Requirements
Skills and Experience Required:
- Practical experience in engineering/maintenance; aviation experience preferred.
- Supervisory experience.
- Proven ability to build and maintain relationships internally and externally.
- Ability to work independently while aligning with group goals.
Skills and Knowledge:
- Strong knowledge of employee relations laws and workplace regulations.
- Experience in recruitment, performance management, and team development.
- Proficiency in Microsoft Office applications (Excel, Word, Outlook).
- Strong business acumen, communication, and negotiation skills.
- Attention to detail and a track record of driving team performance.
Notice of AI Use in Job Application Review
As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.