Job Description

SkyHop Global is Hiring a Station Manager in Philly! Lead, Innovate, and Elevate Your Career!

Are you a hands-on leader with a passion for logistics and team management? Do you thrive in fast-paced environments where every day brings a new challenge? SkyHop Global, a premier ground transportation provider for airline crews nationwide, is looking for a driven and resilient Station Manager to lead our operations in Philadelphia, PA.

Salary: Up to 85,000.00 salary, PLUS to 20% Monthly Performance Bonus opportunity
Schedule: Full-Time | Open Availability Required (24/7 Operations)
Must Reside Within 30 Minutes of Philly.

Are you a proven leader who thrives under pressure, builds strong teams, and drives performance?

We are looking for someone who is hands-on, team-focused, and capable of managing a high-volume operation with 40+ employees while delivering top-tier customer service, compliance, and safety standards.

What You’ll Do:

As Station Leader, you will be responsible for the full operational oversight of our Philadelphia station. Your responsibilities include:

• Direct a large team of drivers, dispatchers, supervisors, and support staff (50+ employees).
• Build a culture of accountability, safety, and service excellence.
• Identify, coach, and develop future leaders and top performers.
• Deliver structured performance feedback, corrective action, and recognition.

Operational Execution:

• Oversee scheduling, dispatch, and daily logistics for airline crew transportation.
• Ensure optimal driver coverage and timely service for every client pickup.
• Conduct routine ride-alongs and drive-arounds to assess field operations.
• Manage compliance with vehicle maintenance, licensing, and regulatory requirements.

Customer Satisfaction & Quality Assurance:

• Drive “Raving Fan” service levels and resolve service issues with urgency and professionalism.
• Implement client feedback mechanisms and act swiftly on concerns.
• Foster seamless internal and external communication between departments and partners.

Compliance & Documentation:

• Maintain thorough, up-to-date records of driver training, permits, and certifications.
• Lead audits, investigations, and reporting processes related to incidents or HR issues.
• Ensure adherence to all local, state, and federal regulations.

What You Bring:

• Minimum 3 plus years of leadership experience in transportation, logistics, hospitality, or other 24/7 operational environments
• Demonstrated success in managing large teams (40+ employees)
• Strong understanding of DOT regulations, safety protocols, and operational best practices

Skills & Traits:

• A proactive, decisive leadership style with excellent organizational skills.
• Ability to think critically under pressure and solve problems in real time.
• High emotional intelligence and communication skills to inspire teams.
• Technologically proficient with scheduling, communication, and dispatch platforms.

Requirements:

• Open availability including weekends, evenings, and holidays.
• Valid driver’s license and insurable driving record.
• Ability to lift up to 75 lbs. and work in outdoor conditions when needed.

Compensation & Benefits:

• Competitive Base Salary Up to 85,000 per year, based on experience.
• Performance Bonus Up to 20% monthly, tied to key performance metrics (safety, on-time service, staffing levels, customer satisfaction).

Benefits Package

• Medical, dental, and vision insurance
• Paid time off (PTO) and paid holidays
• Company vehicle for business use
• Leadership development and growth opportunities within a national company

Why SkyHop Global?

SkyHop Global is one of the fastest-growing ground transportation providers for the airline industry. We deliver safe, efficient, and dependable service every time—powered by great people. We invest in training, technology, and teamwork to elevate our service and our leaders.

As a Station Leader, you’ll be at the forefront of our mission, with the autonomy and support to run a high-performance station and make a real impact.

Ready to lead a top-tier team in a mission-critical role? Apply today and join a company where leadership matters.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person