Job Description

Corporate Window Cleaning Supervisor at NSS Group (Cleaning)

Static Night Shift Role – Metrocentre, Newcastle

Tuesday to Saturday, 10:00pm – 6:00am = 40 hours per week

£15.00 per hour
Overtime paid at £16.25 per hour

The Role

We are looking for a reliable and experienced Corporate Window Cleaning Supervisor to join our team on a permanent static site at the Metrocentre in Newcastle.

This is a hands-on supervisory role working nights within one of the UK’s busiest shopping centres. You will be responsible for overseeing window cleaning duties carried out to a planned preventative maintenance (PPM) schedule while ensuring all work is completed safely, efficiently, and to a high standard.

The role will involve leading by example on site, supporting the wider team, and ensuring health & safety procedures and cleaning standards are consistently maintained.

Responsibilities of the role:

• Supervise and support the night shift cleaning operation across the Metrocentre site

• Carry out window cleaning duties to a planned preventative maintenance (PPM) schedule

• Ensure all work is completed safely and to the required standards

• Use Water Fed Pole systems, traditional window cleaning tools, and specialist internal cleaning equipment

• Operate machinery and access equipment where required (training provided if necessary)

• Ensure NSS Risk Assessments and Method Statements are followed at all times

• Monitor standards of work and support team performance on site

• Communicate effectively with management and site contacts

• Work independently and use initiative when managing nightly tasks

Benefits:

• Full training provided

• Opportunity to earn more via overtime

• Full NSS uniform & PPE provided

• All equipment supplied

• Opportunity to progress within NSS

• 20 days paid holiday per year plus bank holidays

• Monthly Reward and Recognition Scheme where top performers are rewarded with vouchers for many retailers

• Trade Point Card which enables you to get 10% off at any B&Q

• Day off for your birthday after length of service

• Eye care vouchers

• Referral bonus scheme

• Medicash health cash plan including:

  • Dental support

  • Health screening

  • Gym discounts

  • Retail discounts

  • Specialist consultations and more

Requirements:

• Previous cleaning or supervisory experience preferred

• Comfortable working at height

• Reliable and punctual

• Able to lead by example and work independently

• Hard-working with a can-do attitude

• Good communication skills and attention to detail

• Eligible to work in the UK

Please note, DBS checks will be conducted for this position.

IMPORTANT INFORMATION

To ensure a fair and unbiased recruitment process, we have chosen to collaborate with Hubert.ai during the application process.

After submitting your application, you will be invited to participate in a chat-based interview with our virtual recruitment assistant, Hubert.

Please complete it as soon as possible. The interview typically takes around 15–20 minutes.

You can also read this article before your interview for tips and advice:
Advice before your first Hubert interview

The Business

NSS Group is a specialist services supplier supporting large organisations with their building maintenance and specialist cleaning requirements.

We directly employ specialists throughout the UK, allowing us to provide a truly nationwide service.

The Division

NSS Cleaning provides corporate, retail and specialist cleaning services across the UK.

Our services include high and low-level window cleaning, façade deep cleans, sanitisation, and pressure washing.

Safety is our number one priority. We invest heavily in ongoing training and development to ensure all team members maintain the qualifications and competencies required to carry out work safely and professionally.

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