Requisition No: 877419
Agency: Veterans Affairs
Working Title: STATE VETERANS' SERVICE OFFICER SUP -SES - 50000844
Pay Plan: SES
Position Number: 50000844
Salary: $53,610 to $54,221
Posting Closing Date: 06/12/2026
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Requisition 877419
**Anticipated Vacancy**
Internal Agency – only current employees of the FDVA will be considered.
STATE VETERANS’ SERVICE OFFICER SUPERVISOR – SES
FLORIDA DEPARTMENT OF VETERANS' AFFAIRS
Miami VA Medical Clinic
Miami, FL 33125
Annual Salary $53,610 to $54,221
Paid Bi-weekly
Excellent retirement package and optional deferred compensation plan. Health, vision, dental, disability, and other supplemental insurance available at reasonable premium rates. Paid vacation and sick leave. Nine (9) paid holidays and personal day. Tuition waiver available for State Universities and Community Colleges (up to 6 credits per semester). Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application.
MINIMUM QUALIFICATIONS:
Must have served as a member of the Armed Forces of the United States; and must have separated from such service under honorable conditions.
A DD-214 member copy 4 or comparable document MUST accompany your application.
In addition, the following is required:
PREFERRED QUALIFICATIONS:
Applicants with the following experience will be shown preference
Proactively respond to inquiries, provide effective leadership and guidance to subordinates. Demonstrates a management style which is flexible, can accommodate change, and promotes an atmosphere which employees respect each other; want to grow and be motivated in that atmosphere. Supervisor coordinates claims activities using established policies and procedures to ensure all phases of assigned duties are accomplished. Plans workloads, workflows, deadlines, work objectives and time utilization with employees. Foster an atmosphere of cooperation and compromise in an effort to achieve customer satisfaction.
Review and interpret Veterans’ Administration (VA) laws, rules and regulations affecting veteran’s entitlements in applying for state and federal veteran’s benefits.
Meet, interview, counsel and obtain information in order to prepare and submit claims.
Oversee the management of personal hearings with VA Representatives, Decision Review Officer (DRO), and Board Veterans Appeals (BVA). Insure preparation of hearing, notification to claimant and hearing preparation are completed.
Inspect forms and documents utilizing the Department’s VetraSpec system are accurate. This includes entering all clients’ information in the computer database.
Insure the personnel complete forms and documents utilizing the Department's VetraSpec System. This includes entering all clients’ information into the database.
Protect all private medical information and claims information in accordance with appropriate regulation and statutes. Maintains contact with veterans’ administration personnel at the regional office and Veterans’ Administration medical centers on matters related to requests and /or claims.
Respond to telephonic, written or inquiries from post and county service officers, veterans, and officials from other states relative to problems with the administration of veterans’ benefits with the local agency of jurisdiction.
Represent the Florida Department of Veterans’ Affairs by providing briefings and information on state and federal veterans’ benefits at local events, military bases, medical center meetings, community fairs, homeless stand downs and other events, as determined by supervisor and the department.
Deploy and provide assistance during State emergencies such as providing assistance at disaster recovery centers (DRC) throughout the state after natural disasters.
Offer all veterans the opportunity to apply for voter registration.
Other duties as assigned by the Bureau Chief in support of the FDVA’s goals, objectives and mission.
This position is in the Selected Exempt Service
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Join Florida’s talented workforce to fulfill your professional goals and achieve a meaningful career. Our talented public servants work hard to serve more than 19 million residents across Florida, and you, too, can realize success in the Sunshine State.
Working in Florida’s state government means being responsive to the issues impacting the taxpayers of our state. Florida’s state government boasts both fast-paced work environments in which critical thinking and creative problem-solving are a must as well as steady employment opportunities that prize consistent service to our state’s residents. In some positions, state employment means being able to influence policy decisions and help implement change. In others, state employment means being the reliable resource that our taxpayers have come to expect from Florida’s public servants. All positions offer the ability to gain valuable experience quickly, improving your overall skillset. The State of Florida is seeking individuals with leadership skills, creativity and dedication to their fellow Floridians and individuals who recognize the professional development opportunities and achievements possible through state service.
Florida boasts the third largest population in the country and is richly diverse in both population and landscape. With an award-winning park system, warm weather and beautiful bodies of water, Florida is the perfect environment for recreational activities and outdoor enthusiasts. Our favorable tax climate means your income goes further and our business-friendly policies foster private sector growth. Joining Florida’s talented, diverse workforce provides the opportunity to achieve your professional goals while living in a state that values quality of life, culture and recreation. For employment opportunities with the State of Florida, visit https://jobs.myflorida.com.
