About the Client

The opportunity

Key responsibilities

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  Rapidly immerse in the acquired business to understand case workflows, systems, revenue drivers and team dynamics
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  Map, audit and assess current processes, file management, compliance and performance metrics (caseload ~600 files)
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  Identify inefficiencies and implement process redesigns and technology improvements to boost productivity and service quality
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  Lead, engage and develop a team of ~20 legal and support staff; conduct performance reviews and implement training or role changes as required
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  Maintain continuity of client service and case outcomes during transition
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  Collaborate with senior leadership to align strategy, reporting and growth initiatives

Acquired business snapshot (for context)

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  Well‑known NSW brand with diverse personal injury caseload (~600 files)
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  Team of ~20 legal and support staff
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  Annual revenue approx. $4M
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  Owner retiring; purchaser seeking an operational leader

Who we’re looking for

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  Proven experience leading a personal injury practice or comparable legal operation, ideally with exposure to post‑acquisition integration or change management
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  Strong operational mindset with experience auditing processes, redesigning workflows and improving efficiency
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  Demonstrated people leadership: coaching, performance management and team restructuring where required
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  Excellent communication skills and a client‑focused, pragmatic approach
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  Comfortable with hands‑on file review as well as strategic planning and reporting

What’s on offer

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  Senior leadership role within a growing national firm with strong support infrastructure
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  Opportunity to shape and scale a high‑performing practice with autonomy and visible impact
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  Competitive remuneration and performance‑based incentives