Job Description

State Operations Manager – Victoria

SCS Group

SCS Group is a family-owned Australian company providing commercial facility services across all states and territories. Our mission is to grow sustainably by empowering our people, improving our systems, and delivering exceptional results for our clients.

We’re proud to be a Great Place to Work® Certified organisation — a reflection of our commitment to creating a positive, inclusive, and empowering workplace where our people can thrive.

We pride ourselves on our EPIC values – Excellence, Passion, Integrity, and Commitment – which guide everything we do.

The Opportunity

We are seeking an experienced and motivated State Operations Manager to lead our Victorian operations.

Reporting to the General Manager of Operations, you will be responsible for driving operational performance, client satisfaction, team development, and business growth within the state.

This is an exciting opportunity for a hands-on leader with strong commercial acumen and a genuine passion for building people and business success.

Key Responsibilities

• Lead, mentor and develop a high-performing operations team.
• Manage and improve service delivery to ensure client satisfaction and retention.
• Oversee state-level operations, budgets, and performance targets.
• Identify and pursue new business opportunities to support revenue and profit growth.
• Ensure compliance with company policies, safety standards, and statutory requirements.
• Promote a positive safety culture and maintain high standards of quality and environmental management.
• Collaborate with national and regional leadership teams to deliver on SCS Group’s strategic goals.

About You

To succeed in this role, you will have:

• Minimum 5 years’ experience in a senior management or operational leadership position.
• Demonstrated experience in managing a commercial cleaning portfolio with a minimum annual value of $20 million, including oversight of operations, client relationships, financial performance, and service delivery standards.

• Proven success in leading large teams.
• Strong financial, analytical, and commercial acumen.
• Excellent communication and relationship-building skills.
• A proactive, solutions-focused mindset with the ability to identify growth opportunities.
• A tertiary qualification in Business, Management, or a related discipline (desirable).

Experience in the commercial cleaning, facilities management or security services sectors will be highly regarded.

What We Offer

• A Great Place to Work® Certified culture that values people, inclusion, and innovation
• Additional annual leave buying options.
• Birthday and milestone off days.
• Genuine opportunities for career development and progression.
• The chance to make an impact in a growing national business.
• Competitive remuneration package and company benefits.

Apply Now

If you’re ready to make a meaningful impact and elevate the SCS Group brand, we’d love to hear from you. Submit your resume and a brief cover letter outlining your experience and why you’re the perfect fit for this role.

At SCS, we are focused on building a culture centred on belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

During our recruitment process, you will be required to undergo pre-employment checks, including reference and national police checks.

Notice to Third Parties: SCS does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their applications independently.