Metcash

State Manager

Metcash  •  Onsite  •  3 days ago
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Job Description

About the role

Drive growth. Lead high-performing teams. Shape operational excellence.

We are seeking an experienced State Manager to lead sales, operations, and customer service performance across the state. This hands-on role combines day-to-day new business development with strategic leadership, managing a small team of 3 to deliver revenue, profitability, and service targets.

The ideal candidate is a commercially minded leader who excels at building strong teams, driving growth, and optimising operations.

Key Responsibilities

Sales & Business Development

  • Develop and execute state-level sales strategies aligned with company objectives.
  • Lead, coach, and motivate the sales team to achieve revenue and margin targets.
  • Build and maintain strong relationships with key customers, suppliers, and stakeholders.
  • Identify new business opportunities and drive market share growth.

Operational Management

  • Oversee warehouse and distribution operations to ensure efficiency, accuracy, and compliance with safety standards.
  • Implement best practices in inventory management, order fulfilment, and logistics.
  • Monitor operational KPIs and lead continuous improvement initiatives.

Leadership & People Management

  • Provide clear direction and leadership to teams across sales and operations.
  • Foster a high-performance culture built on accountability, collaboration, and customer satisfaction.
  • Manage workforce planning, recruitment, and staff development to support business growth.

Financial & Reporting

  • Work closely with the Group Sales Manager and Group Commercial Manager on state budgets, forecasts, and performance reporting.
  • Monitor financial performance and take corrective action where required.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Experience, Knowledge & Skills

  • Minimum 3+ years in a leadership role with combined sales and operational responsibilities.
  • Proven sales leadership experience, ideally within building products, trade, or related industries.
  • Strong understanding of warehouse and distribution operations.
  • Demonstrated ability to lead multi-functional teams and deliver results.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Strong commercial acumen, including budgeting and financial management experience

What's On Offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

��️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

�� Career Growth: Endless learning and development opportunities

�� Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

�� Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

�� Mental Health: Gold accreditation by Mental Health Australia

�� Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Built upon a foundation of old-school values since opening for business in 1958, Hardings Hardware is the leading choice for residential builders. Our commitment to stocking the best brands is renowned throughout the industry and matched by a commitment to providing exemplary customer service.

Hardings Hardware service and deliver from its network of eight locations in Victoria, Queensland, New South Wales and South Australia with an extensive range of cooking appliances, hot water, heating, bathroom and laundry fittings, door furniture and building materials. Hardings Hardware is part of the Total Tools Hardware Group and is a wholly owned entity of Metcash Limited.

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Metcash

About Metcash

At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.

Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.

At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.

Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.

Industry
Wholesale & Distribution
Company Size
1,001-5,000 employees
Headquarters
Macquarie Park, AU
Year Founded
1927
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