State Director – Homecare Operations | Brooklyn, NY · 90k–150k

About the Role
A growing homecare company is preparing to launch operations in a new state and needs a State Director to lead the buildout from the ground up. This is a true ownership role — you'll be the primary operational leader on the ground, responsible for standing up everything from intake to compliance while working directly with company leadership on expansion strategy.

Key Responsibilities

Operations & Launch

• Lead the overall launch and ongoing operations of the homecare business in the state
• Build and manage operational processes across intake, scheduling, payroll, billing, and care coordination
• Develop procedures and workflows to support efficient service delivery
• Monitor operational performance, identify issues, and implement solutions

Compliance & Partnerships

• Oversee compliance with state and industry regulations and ensure all required processes are in place
• Help establish relationships with state agencies, providers, referral sources, and other key partners

Team & Client Management

• Manage and develop the local operations team as the business grows
• Oversee caregiver and client onboarding, ensuring a smooth and organized process
• Support recruiting and staffing efforts as the organization expands
• Ensure strong communication between intake, coordination, payroll, compliance, and field operations

Leadership & Strategy

• Work closely with payroll and finance to ensure accurate and timely payroll processing
• Serve as the primary operational leader and point person for the new state
• Work closely with company leadership on expansion strategy, growth, and ongoing improvement

Qualifications

• Previous leadership or management experience within a homecare organization
• Strong understanding of homecare operations, including intake, caregiver coordination, scheduling, payroll, and compliance
• Experience building or improving operational processes and teams
• Strong knowledge of state-specific healthcare/homecare regulations
• Ability to take ownership of a new market and build operations from the ground up
• Strong organizational, problem-solving, and people-management skills
• Comfortable working in a fast-paced, growing organization
• Experience with a new-state launch or market expansion is a strong plus

Interested? Send your resume to: Yosef@bhirednyc.com