State of Michigan

State Administrative Manager 15 - Policy Section Manager - Office of Child Support

State of Michigan  •  $96k - $139k/yr  •  Lansing, MI (Hybrid)  •  4 hours ago
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Job Description

Posting number: 4301-26-ESA-OCS-142-FILL

Department: Health and Human Services - Central Office

Job classification: State Administrative Manager 15

Posting type: Open

Categories: Management, Professional, Child Support, Human Services

Summary

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

The Policy Section Manager oversees all policy and business practice development for the Michigan Title IV-D Child Support Program. This position supervises lower-level managers functioning as Team Leaders for defined program specialty areas (case management, financials, establishment and enforcement). The Policy Section Manager oversees development of a collaborative team-based approach to policy development, implementation planning, interpretation and application of state and federal laws/regulations, and business practice development. The Policy Section Manager is responsible for ensuring the involvement of users from all partner organizations in the policy/practice development and implementation process. This position ensures Michigan’s compliance with all federal and state laws and regulations governing the Title IV-D program and manages development and federal certification of the Title IV-D State Plan. This position coordinates all project management activities and assigns project managers to coordinate projects, initiatives and pilot programs originating in all Office of Child Support (OCS) divisions and program components.

Position Description

Job Specification

To be considered for this position you must:

  • Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
  • Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
  • Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
  • Attach a cover letter.
  • If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions

Examples of duties

Education

Possession of a bachelor’s degree in any major.

Experience

Four years of professional experience, including two years equivalent to the experienced (P11) level or one year equivalent to the advanced (12) level.

Qualifications

Education level typically acquired through completion of high school and two years of safety and regulatory or law enforcement experience at the 14 level; or, one year of safety and regulatory or law enforcement experience at the 15 level, may be substituted for the education and experience requirements.

Supplemental information

The physical location of this position is the Romney Building, Lansing, MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

The Office of Child Support will host an informational conference call about this position on Monday, September 14, 2026, at 11:30am, EST:

Dial-in number

1-855-758-1310

Conference ID

523 791 2907

Participant Passcode

703924

Please note that your participation in this call will be anonymous. Attendance is not required, nor will it impact your consideration for this position.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

o A secure work location that allows privacy and prevents distractions.

o A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.

o Suitable lighting, furniture, and utilities.

As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.

If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For questions in regards to this specific position, please email MDHHSVacancies@michigan.gov. Please reference the job posting number in subject line..

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MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer

MDHHS is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer

State of Michigan

About State of Michigan

Every day the contributions and achievements of State of Michigan employees have a direct impact on over 10 million Michiganders across the state. If you're looking for a fulfilling career in state government that can make a real difference in the lives of others, you can find your place working with us. We have opportunities in a number of career pathways, including, but not limited to, business and administrative support, education and human services, IT and computers, medical and healthcare, natural resources, law enforcement and public safety, skilled trades and more.

Join our team for an:

- Opportunity to make a difference

- Challenging and rewarding work

- Competitive salaries

- Fun working environment

- Great benefits (community service, vacation and sick leave, paid holidays, paid parental leave, longevity bonuses)

- Job stability and career advancement

- Flexible alternative and remote work schedules

- Tuition discounts and student loan forgiveness

- Professional development/training

- Employee discount plan

With positions in over 18 state departments, your perfect career fit is waiting for you at the State of Michigan.

From urban centers to beach towns to the great outdoors, the opportunities are endless in Pure Michigan. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Ready to join our team? Visit www.Michigan.gov/Employment to search hundreds of state job openings by key word, job type, location, department, job category, salary and more.

The State of Michigan is an Equal Opportunity Employer. We aim to recruit, hire, develop, and retain a diverse and high performing workforce. Our diversity helps drive our creative and effective problem solving, mutual respect, teamwork, and effective communication with the people we serve.

Follow us on social media at www.Michigan.gov/SocialMedia and search hashtag #MiGovJobs for updates from state agencies.

Industry
Government & Public Safety
Company Size
10,000+ employees
Headquarters
Lansing, Michigan
Year Founded
Unknown
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