Job Description
Job Title: Starbucks Manager
Location: LGA Airport
Compensation: $65,000 -$75,000
Who We Are
On the Go (OTG) has elevated the dining and retail experience for travelers by bringing together world-class hospitality, award-winning dining concepts, and forward-thinking technology. With more than three hundred unique dining and retail locations across North America’s busiest airports, we are fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. At OTG, people truly come first. We invest in our teams and foster growth in an exciting, challenging environment where everyone can shine.
How We Do Business
How we work is just as meaningful as what we accomplish. Our values—Care, Continuous Improvement, Quality, and Teamwork—guide the way we show up for our guests and for each other. We are committed to fostering an inclusive, safe, and dynamic workplace where individuals feel empowered to contribute and grow.
Why This Job Is a Big Deal!
As a Starbucks leader at LGA, you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a positive difference every day, and you inspire others to do the same. This role is a hands-on experience that develops your supervisory experience, coaching skills, coffee/ tea passion, and business acumen, all to build your understanding of store management. You will learn how to create success for a multi-million-dollar business, create and develop great teams, and build a meeting place in your community that nurtures customers. These foundational principles set up partners for success for careers in store management and leadership. Using a mix of online learning, classroom training, and hands-on mentorship, you’ll learn how to:
RESPONSIBILITY
Grow a successful, multi-million-dollar business: drive sales by leveraging your business acumen, efficiency, and problem-solving skills.
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams.
Inspire others: become a dynamic brand ambassador dedicated to driving and achieving results through your team.
Ensure Starbucks’ quality standards and the property core service standards are being met.
Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
2 years retail/customer service management experience OR 4+ years of US Military service
Strong organizational, interpersonal, and problem-solving skills
Entrepreneurial mentality with experience in a sales-focused environment
Minimum High School or GED
Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
Ability to work full time (the work regularly demands over 40 hours per week) including variable hours including early mornings, evenings, weekends, and/or holidays.
OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.
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