Graton Resort & Casino

STARBUCKS COUNTER ATTENDANT: ON-CALL

Graton Resort & Casino  •  Rohnert Park, CA (Onsite)  •  5 days ago
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Job Description


The Starbucks Counter Attendant is responsible for creating a great guest experience. Duties range from taking guest orders to recommending new beverages, food and retail, cash handling and keeping area cleaned, organized and stocked.

Essential Functions:

1. Responsible for practicing, supporting and promoting Graton Resort & Casino's Company-wide culture and demonstrating Graton Resort & Casino's Service Standards at all times.
2. Greet guests with a smile and a pleasant disposition in a timely manner.
3. Prepare food and beverage items for guests.
4. Use suggestive selling techniques.
5. Maintain cleanliness and ensure that supplies in outlet areas are well stocked.
6. Operate the Point of Sale system, cash handling, and accurately record guest's orders.
7. Resolve guest complaints.
8. Complete side work and any additional daily tasks.
9. Follow health and safety guidelines at all times.
Qualifications
Required Qualifications:

1. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
2. Must be able to obtain a gaming license from the Graton Gaming Commission.
3. Must possess or obtain a California Food Handler Certification.
4. Ability to work in a fast-paced environment.
5. Ability to handle a flexible schedule and work weekends, holidays and all shifts.
6. Must be at least 18 years of age.

Physical Requirements:

1. Ability to lift up to 50 pounds with or without assistance.
2. Ability to stand for duration of the shift, bend and reach to a height of six feet with or without assistance.
3. Hand/eye coordination and the ability to use sensory faculties.

Graton Resort & Casino

About Graton Resort & Casino

Graton Resort & Casino, located in Rohnert Park, California, is a premier destination for entertainment, dining and gaming in Northern California. Boasting a luxurious atmosphere and world-class amenities, Graton Resort & Casino offers guests an unparalleled experience with its diverse selection of restaurants, bars, gaming options and live entertainment venues. From thrilling gaming action to upscale dining and relaxing spa treatments, Graton Resort & Casino provides an all-encompassing retreat for visitors seeking excitement and relaxation.

The all-encompassing retreat continues to expand with the addition of a new non-smoking casino, over 2,000 slot machines, a premier rooftop dining venue and a sports bar.

Driven by its goal to redefine hospitality, Graton offers exciting job opportunities within multiple departments, and its leaders support continual career development and advancement.

Graton Resort & Casino has been named one of the Best Places to Work in the North Bay in 2024 and 2025.

Industry
Arts & Entertainment
Company Size
501-1,000 employees
Headquarters
Rohnert Park, California
Year Founded
Unknown
Website
graton.com
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