Job Description

• Join our mission to support individuals, groups and communities that have been bereaved and/or impacted by impacted by suicide.
• Support Worker provides in-person bereavement support, drawing on non-judgmental, person-centred communication and relational capabilities
• A lived experience of suicide bereavement is highly applicable
• $38.65-41.45 (SCHADS Level 3B) + 25% Casual Loading + Super + salary packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health, disability, or suicide bereavement, and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

About this Program
StandBy Support after Suicide was created to deliver support for people bereaved or impacted by suicide Your role is to directly support community members who have been bereaved or impacted by suicide. In this role, you may also work as part of a team delivering community engagement, education and training, as well as other events and activities. StandBy aims to foster an inclusive and diverse workforce that reflects the people and communities we support. We encourage applicants from diverse backgrounds, including (but not limited to) Lived Experience of suicide bereavement, Aboriginal and Torres Strait Islander people, and LGBTQIA+ people.

To be successful in this role

We will support you to draw on your knowledge and skills in supporting people experiencing profound distress, including people bereaved through suicide or dealing with the impact of severe traumatic events.

StandBy is delivered by Wellways in the ACT and Murrumbidgee regions. We work within a collaborative environment and you will be involved in delivering community-based projects. Your expertise in critical response management, telephone crisis support, on-call team coordination, trauma informed practice and self-care management practices will be vital to this role.

Below is the selection criteria we will use to successfully recruit to this position:

• Experience working with people bereaved through suicide and/or dealing with severe traumatic events, grief and loss
• Highly developed interpersonal and communication skills, both written and verbal
• The ability to work effectively as part of a team to deliver a consistent, professional experience for clients
• Experience and skills in critical response management including on-call crisis counselling, telephone crisis support, trauma response, and self-care management practices
• Demonstrated knowledge and ability in building positive relationships with community groups and service providers relevant to crisis support and bereavement
• Representation and outreach skills in supporting community activities.

You will also need:

• Minimum Diploma qualifications in a mental health, allied health or community services discipline (psychology, counselling, mental health, social work, or community development)
• Bereavement counselling or support experience
• Current valid Driver’s License and the ability to undertake travel for the role
• Current Working with Children Check
• Working with Vulnerable People Check
• Right to Work within Australia
• Satisfactory National Police Records Check

About Us
Working across Australia's diverse communities, Wellways aims to create inclusive communities where everyone can imagine and achieve their hopes and potential. Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for-purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year.

What we offer

• A purpose driven culture where people can thrive, everyone is respected, and diversity is valued
• An equitable, diverse, and socially inclusive work environment
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum
• Access for you and your family to our Employee Assistance Program.

Apply by submitting your up-to-date Resume and a Cover Letter addressing the key criteria of the role.

For a confidential discussion about the role, we encourage you to contact Murray O'Hanlon on 0421966969

Once you APPLY click here for a copy of the position description

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

If you’d like to know more about our reconciliation commitment, click here Reconciliation | Wellways

Support Team Workers make a strong contribution to the StandBy ACT Murrumbidgee team. They provide in-person support to any community members who have been impacted or bereaved through suicide. They work closely with the StandBy ACT & Murrumbidgee Coordinator and StandBy Outreach Worker.

Culture

We’re passionate about our work, which is enjoyable, challenging and rewardingAll ofourteams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.

Applications Close

25/05/2026