Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Time as Reported / Per Diem

Scheduled Weekly Hours:

As Scheduled

Department:

400159 Institute for Innovative Educ

Work Shift:

UR - Day (United States of America)

Range:

UR URG 103 H

Compensation Range:

$18.00 - $25.14

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

A Standardized Patient (SP) is an individual carefully trained to portray the characteristics of a patient, family member, health care team member, etc., for the purpose of training and/or assessing health care students and professionals. SPs are interviewed and/or undergo physical examination by healthcare trainees or professionals, utilizing scripted materials to portray the specifics of a patient or scenario, including personal history, symptoms, emotional characteristics, and concerns of patients or family members. SPs are non-biased and are able to portray any role and demeanor, providing an opportunity for health care students and providers to practice or refine communication and examination skills in a safe learning environment before utilizing these skills on actual patients.

Standardized Patients are also an integral part of the learner assessment process, often providing constructive written and verbal feedback, from a patient’s perspective. SPs are trained to deliver formative feedback regarding their interaction with the learner, specifically concerning conduct, communication skills, and medical assessment. Standardized patient programs are an integral part of the continuum of learning for health care providers, from undergraduate medical education teaching and assessment to the continuing professional development of seasoned practitioners.

Standardized Patient I: Standard Role Play, Difficult Role Play, Non-Invasive Physical Exam, Non-Invasive Ultrasounds, Home Study

ESSENTIAL FUNCTIONS

Role Play (may include any of the following):

Standard Role Play: Scenario Portrayal / Acting

• Consistently and accurately portrays various medical scenarios or cases during mock interviews, live/taped demonstrations and/or physical examinations
• Responds to basic medical history questions in a standardized manner
• Improvises appropriately, as needed, when an interview and/or exam does not go as scripted
• Maintains confidentiality of information related to cases, student behaviors and evaluations

Non-Invasive Physical Exam

• Undergoes repeated physical examination maneuvers performed on self
• Wears a hospital gown with only undergarments underneath, while on camera and/or observed live through an observation window or video monitor
• Utilizes body to instruct learners on the correct techniques for performing some or all of the following examinations: Neurological, Abdominal, Head & Neck, Cardiovascular, Pulmonary, Musculoskeletal

Non-Invasive Ultrasound Examinations

• Undergoes repeated ultrasound examination maneuvers performed on self
• Has the specific body part under examination exposed. Genitalia will consistently remain covered by a hospital gown or patient undergarments
• Utilizes body to instruct learners on the correct techniques for performing some or all of the following ultrasound examinations: Abdominal, Cardiovascular, Pulmonary, Musculoskeletal

Home Study: Scenario Preparation

• Memorizes case scenario and simulate details, including but not limited to, chief medical complaint(s) and symptoms, past medical history and physical exam results in addition to the body language, emotional state, behaviors and personality of the role being portrayed

Training

• Completes standardized patient orientation, as well as ongoing training sessions. Trainings may include live, online and self-study components
• Participates in group training and/or mentorship of newly hired standardized patients

Communication

• Provides educationally constructive verbal feedback as appropriate to learners
• Receives feedback from the supervisor/trainer and incorporates it into future examination sessions
• Demonstrates objectivity when interacting with and rating learners

Administrative

• Covers main office phones, responds to basic inquiries and completes other administrative functions in support of departmental operations as needed

Other duties as assigned

MINIMUM EDUCATION & EXPERIENCE

• High School diploma or the equivalent required
• 6 months of work or volunteer experience preferred
• Or equivalent combination of education and experience
• Experience in theatre, a medical field or education preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to understand and follow instructions required
• Ability to receive instruction and consistently simulate a case scenario in an accurate, reliable and professional manner required
• Strong communication skills, both written and spoken. Strong reading and writing skills to absorb and use the detailed case training and exam procedural information required
• Ability to accurately portray a wide range of roles and scenarios, and to remain in character throughout the interaction with the learner required
• Organization, reliability and punctuality required
• Fluency in more than one language preferred
• Willing and able to work a varied, flexible schedule preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.