Job Description

Company Description

The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.

If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career!

Job Description

The standard customer service Watchmaker reports directly to the Workshop Manager and supports the achivement of the workshop´s quality, performance and service objetives.

• Perform complete maintenance and repair operations on Audemars Piguet watches, including uncasing, movement servicing, dial and hand fitting, and encasing.
• Diagnose technical issues and execute repairs on quartz and mechanical calibers, from R020 up to chronograph calibers (R050).
• Adjust escapements and carry out dynamic poising to ensure optimal movement performance and accuracy.
• Ensure all repairs meet Audemars Piguet technical standards, quality requirements, and delivery expectations.
• Follow all Customer Service and company procedures, including technical, quality, and operational processes.
• Contribute to continuous improvement initiatives, including the SPIRALE project, to enhance workshop efficiency and repair quality.
• Maintain accurate workmanship while achieving performance, productivity, and cost objectives defined by the strategic plan.
• Use and maintain workshop tools and equipment properly, ensuring they remain in excellent working condition and comply with safety standards.

Qualifications

• Demonstrated expertise in complete maintenance and repairs including chronograph calibers, while ensuring the highest technical standards.
• Strong ability to meet quality, productivity, and turnaround time objectives in a Customer Service workshop environment.
• Proven capability to identify improvement opportunities, propose corrective actions, and actively contribute to continuous improvement initiatives such as the SPIRALE project.
• Excellent interpersonal skills with a strong sense of initiative, quality commitment, collaboration, and effective communication within cross-functional teams.

Additional Information

Competitive salary.

Professional development opportunities

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.