Job Description

Position Type: Full Time

Department: Business Development

Work Location: Canada

Work Arrangement Hybrid

Work Hours: Standard Business Hours Monday to Friday

Travel Required: 50%-60% travel across Canada (primarily in Ontario and Quebec, for conferences and client meetings)

A proudly Canadian company, Sentrex Health Solutions (SHS) is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

A highly motivated and relationship-driven Stakeholder Partnerships Lead to support the continued expansion of our Patient Support Program (PSP) business across Canada.

Reporting to the Director, Strategic Growth and Partnerships, this role is primarily client-facing and focused on generating new business opportunities, strengthening industry relationships, increasing awareness of Sentrex capabilities, and positioning Sentrex as a preferred PSP partner for pharmaceutical manufacturers. The successful candidate will lead proactive outreach, relationship development, conference networking, and strategic engagement activities designed to secure invitations to RFPs, capability presentations, and other commercial opportunities.

The ideal candidate is a polished communicator with strong pharmaceutical industry relationships, exceptional networking skills, and a deep understanding of the Canadian healthcare and specialty pharmaceutical landscape.

A Day in the Life (What you will do here):

Strategic Business Development

• Identify, cultivate, and advance new business opportunities with pharmaceutical manufacturers, biotech companies, and strategic industry stakeholders.
• Develop and execute targeted business development strategies to increase Sentrex’s visibility and market presence within the Canadian PSP landscape.
• Build and maintain a robust pipeline of prospective clients and partnership opportunities.
• Secure invitations to Requests for Proposal (RFPs), capability presentations, workshops, and strategic partnership discussions.
• Conduct market intelligence activities to identify upcoming launches, pipeline products, competitive positioning, and emerging opportunities.

Client Relationship Management

• Establish and maintain strong executive-level relationships with pharmaceutical manufacturers and key decision-makers across commercial, market access, patient support, and medical teams.
• Serve as a trusted external ambassador for Sentrex and effectively articulate the organization’s value proposition, differentiators, and capabilities.
• Lead introductory meetings, capability presentations, networking engagements, and relationship-building activities.
• Maintain regular engagement with existing clients to support relationship growth, identify expansion opportunities, and reinforce partnership satisfaction.

Conference & Industry Engagement

• Represent Sentrex at industry conferences, networking events, client meetings, and association activities across Canada.
• Proactively identify opportunities for strategic visibility, sponsorships, speaking engagements, and industry partnerships.
• Develop meaningful relationships within the pharmaceutical and healthcare ecosystem to expand awareness of Sentrex services and expertise.

Cross-Functional Collaboration

• Partner closely with BD Solutions and Operations (RFP team), Executive Leadership, and Subject Matter Experts to support opportunity qualification and strategic positioning.
• Collaborate on presentation development, client engagement strategies, and pre-RFP activities.
• Support seamless transition of opportunities from relationship development through proposal and contracting phases.

CRM & Reporting

• Maintain accurate and timely documentation of opportunities, client interactions, and pipeline activities within CRM systems.
• Track business development metrics, lead progression, and sales activities.

• Provide regular updates and forecasts to leadership regarding pipeline health, strategic opportunities, and market trends

Market Intelligence and Strategic Input

• Monitor the Canadian PSP landscape, including competitor activity, payer policy changes, and evolving manufacturer expectations.
• Contribute insights and recommendations to BD strategy, capability investment priorities, and go-to-market positioning.
• Support the development of proactive solution concepts and unsolicited proposals for key target clients.
• Provide additional support with other duties or projects as may be relevant to this role.

What you need to ensure you are set up for success:

• Bachelor’s degree in Business, Life Sciences, Healthcare Administration, Marketing, or related field preferred.
• Minimum 5–8 years of business development, pharmaceutical sales, account management, or strategic partnership experience within healthcare, pharmaceutical, biotech, or PSP environments.
• Strong understanding of the Canadian pharmaceutical and patient support program landscape.
• Demonstrated success building client relationships and generating new business opportunities.
• Existing industry network and relationships within pharmaceutical manufacturers considered a strong asset.
• Exceptional interpersonal, communication, presentation, and influencing skills.
• Strong executive presence with the ability to engage credibly with senior stakeholders.
• Highly self-motivated, proactive, and comfortable working in a fast-paced, entrepreneurial environment.
• Ability to travel regularly within Canada for conferences, client meetings, and industry events.

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.