Civil Aviation Authority

Stakeholder Engagement Lead

Civil Aviation Authority  •  £70k/yr  •  Hybrid  •  4 months ago
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Job Description

Salary: Up to £70,000 per annum dependent upon experience

Contract Type: Permanent – Full Time

Security Level: BPSS

Visa Restrictions: This position does not offer visa sponsorship

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

The Purpose Of the Role

Establish and drive forward strategies for the efficient and seamless coordination stakeholder engagement activity required to deliver the aims of the Airspace Modernisation Strategy, ensuring engagement activity is both effective and efficient.

Responsible for shaping and delivering the UK’s national engagement strategy relating to Future ATM/ANS technologies, future surveillance requirements, and equipage pathways. The role will support the transition toward next‑generation standards, interoperability frameworks, and any future adoption of new policies. Also responsible for creating and owning all stakeholder artefacts, working with teams across the CAA to support and improve best practice.

Lead on stakeholder engagement activity at a programme level for projects that develop new policies and rule-making activities ensuring engagement with relevant airspace control authorities, other airspace user stakeholders and community groups where necessary/applicable. The role acts as a central coordination point between the CAA, industry, government partners, and airspace modernisation programmes.

Core Accountabilities

  • Develop and implement engagement materials to support the programme, adapting as required to ensure messaging is appropriate to the audience and delivered as effectively as possible across General Aviation (GA), commercial operators, UAS operators, technology manufacturers, and airspace stakeholders.
  • Maintain a programme wide view of key engagement activity to ensure we are effectively prioritising and grouping messaging where required. Facilitate open dialogue, workshops, and thematic engagement sessions to ensure transparency and collective understanding of the programme roadmap.
  • Lead on development of formal consultation activity including assisting in the preparation of consultation material by leading industry-facing evidence-gathering exercises, surveys, and requests for information and identification of core engagement channels, industry groups and events.
  • Ensure all engagement materials produced meet the required standard, effectively translate complex technical issues into language that can be understood by a diverse range of key stakeholders.
  • Identify relevant channels for engagement, including development of web or social media content, always considering innovative approaches.
  • Represent the CAA at conferences, industry forums, and working groups.

About You

Minimum essential requirements for the role:

  • Degree or equivalent professional experience in stakeholder engagement, communications or policy
  • Experience in managing complex stakeholder engagement with multiple, varied stakeholders in high-pressure situation
  • Strong collaborator and will use gravitas to inspire confidence amongst a diverse set of stakeholders
  • Innovative in approaches to communication and able to develop novel solutions, based on understanding of different communications channels and their reach
  • Capability to drive through these solutions proactively, with minimum supervision, while working collaboratively with a multi-disciplined team
  • Extensive aviation experience across GA, CAT, ATC, Flight Ops and emerging technologies. Alternative experience in technology innovation or government transport/innovation policy considered
  • Excellent communication skills both written and oral in engaging with contacts at all levels throughout the CAA and externally, with an ability to interpret, simplify, and communicate technical frameworks and regulatory proposals
  • Ability to rapidly establish constructive working relationships with technical specialists and with our core external stakeholder groups, including general and commercial aviation representatives, new user representatives, manufacturers, air navigation service providers, airports and the military
  • Able to manage multiple concurrent workstreams
  • Experience with policy documents, FOI responses, ministerial briefings, speeches, and stakeholder content
  • Cross-government stakeholder experience (DfT, Home Office, DSIT, Police, NPCC)
  • Experienced in managing senior stakeholder relationships, resolving conflicts, and participating in international aviation authority and industry forums.
  • Strong interpersonal skills and ability to influence at all levels
  • Confident public speaking and presentation skills
  • Experience with stakeholder models and ROI tracking for engagement campaigns

Additional Information

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.

BPSS - To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken.

If you do not meet these requirements, we may not be able to accept your application.

For more information on BPSS clearance please visit - BPSS clearance

The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.

Relocation & Property

The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years’ time. Our move is driven by strategic, operational and environmental considerations.

We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers.

We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search. We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028

Inclusive Recruitment

We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds.


As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know.


Use of Artificial Intelligence by candidates in the CAA recruitment process

We recognise that many of our candidates find Artificial Intelligence to be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be rejected on that basis.

Working With Us

We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us.

We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance.

We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!


Our Values

Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please Click Here

Closing Date: Friday 20th February 2026

Interview Date: W/C Monday 2nd March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

No recruitment agencies please.

Civil Aviation Authority

About Civil Aviation Authority

We are the UK’s aviation and aerospace regulator. We strive to ensure the aviation industry meets the highest safety standards in order to protect air passengers and the general public. We also run the ATOL scheme, which ensures that consumers are protected financially should they become stranded abroad.

But our work doesn’t stop there.

Aviation is an exciting and rapidly expanding field, and we are proud to be at the forefront. Our work sees us developing regulations for the most current aviation technology, and ensuring that environmental standards are effectively managed.

You could help us to achieve our strategic objectives, and be a part of something great. Providing our people with talent and development opportunities is a fundamental part of our strategy.

We have an approach to performance and development that supports accountability, wellbeing, and puts you in the driving seat. It encourages open dialogue between you and your manager with regular conversations to help shape your aspirations, share feedback, manage your progression and build your personal development plan.

Our wide range of courses and resources are open to all to support you in your current role and help you get ready for a great future.

We also encourage secondments, project-based work and 'on the job'​ learning as part of our blended learning approach.

For more information on the UK Civil Aviation Authority, please visit our website at www.caa.co.uk, or to see our current vacancies please visit our dedicated careers website https://careers.caa.co.uk

If you like the sound of this, but would like to work further afield, then CAA International might be for you. The International group is a part of our organisation which drives our influence worldwide to tackle aviation challenges and achieve consistent standards of regulation across the globe. For specific information on working with CAAi, see their LinkedIn page at www.linkedin.com/company/caa-international.

Industry
Aviation & Aerospace
Company Size
1,001-5,000 employees
Headquarters
London, GB
Year Founded
1972
Website
caa.co.uk
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