[STAGE] Business Analyst Expérience Client Web Marketplace - H/F
Stage de 6 mois à partir de Janvier 2026 (possibilité de poursuivre avec un contrat d’alternance à la rentrée 2027).
Basé à Paris (bureaux à proximité de la Gare du Nord) / Mode de travail hybride, avec au moins 2 jours sur site/semaine
🌎 ADEO, QUI SOMMES-NOUS ?
ADEO est une communauté internationale d’entreprises (Leroy Merlin, Weldom, Tecnomat…) de 115 000 leaders avec une ambition commune : être utile aux habitants du monde.
Au sein du siège du groupe, notre mission est de soutenir nos enseignes à travers le monde. Dans un secteur du retail en transformation, nous avons pour ambition de réinventer notre utilité aux habitants et de relever le défi de construire la plateforme mondiale de l’habitat.
🌟 LE CONTEXTE
Vous intégrez l'équipe d’Adeo Marketplace Services, et en particulier l’équipe Expérience Client (CX), dédiée à la création de parcours digitaux fluides et performants sur nos plateformes marketplace Leroy Merlin européennes. En lien direct avec les équipes centrales (data, projet) et les vendeurs marketplace, votre rôle consiste à faire le pont entre l'analyse de données web et les actions terrain d'amélioration du parcours client. Ce stage constitue un tremplin d'apprentissage avec la possibilité de poursuivre par un contrat d'alternance à la rentrée 2027.
🎯 VOTRE MISSION
Rattaché(e) au Responsable Expérience Client Web, vous transformez les retours clients et les indicateurs d'usage en projets concrets :
🥇 VOTRE PROFIL
Expérience & background :
Étudiant(e) en niveau Bac+3 ou Bac+4 (Université, École de Commerce ou d'Ingénieur) spécialisé(e) en E-Commerce, Data Analytics ou Marketing Digital, avec la volonté d'enchaîner sur une alternance l'année suivante.
Hardskills :
Softskills :
🎓 Rejoindre ADEO Services en tant qu'étudiant, quels sont les avantages ?
Vous vous reconnaissez dans cette description et les missions proposées ont attisé votre curiosité ? Commencez l’aventure ADEO en postulant à cette offre !
ADEO Services s’engage pour plus de diversité et d’inclusion, avec un accord et une mission handicap, nous accompagnons nos (futur.e.s) collaborateurs et nos collaboratrices dans l’adaptation de leur poste de travail.
📲 Découvrez ce que la communauté ADEO peut vous apporter !
6-month internship starting in January 2026 (open to a follow-up apprenticeship)
Based in Paris (offices near Gare du Nord) / Hybrid work with 2 days on-site per week
🌎 ADEO, WHO ARE WE?
ADEO is an international community of companies (Leroy Merlin, Weldom, Tecnomat…) of 115,000 leaders with a common ambition: to be useful to the inhabitants of the world.
Within the group headquarters, our mission is to support our brands across the world. In a changing retail sector, our ambition is to reinvent our usefulness to inhabitants and meet the challenge of building the global home platform.
🏆 The Omnicommerce department's mission is to deliver the best omni-channel experience to customers. To achieve this, our teams work closely with Digital and Data teams to develop optimal digital solutions tailored to the needs of our customers and employees.
🌟 THE CONTEXT
You will join the Customer Experience (CX) and Supply Chain team at the group headquarters, dedicated to building frictionless digital journeys across our European platforms and marketplace. Working closely with data teams, business units like Leroy Merlin, and marketplace sellers, your role is to bridge the gap between web data analytics and operational improvements to the customer journey. This internship offers a clear progression path, with the option to transition into an apprenticeship afterward.
🎯 YOUR MISSION
Reporting to the Website Customer Experience Manager, you will turn customer feedback and behavioral metrics into actionable initiatives:
🥇 YOUR PROFILE
Experience & background:
Bachelor's or Master's degree student (Year 3 or Year 4 in University, Business or Engineering School) specializing in E-Commerce, Data Analytics, or Digital Marketing, looking to pursue an apprenticeship the following academic year.
Hardskills:
Softskills:
🎓 Joining ADEO Services as a student, what are the benefits?
Does this description sound like you, and do these missions spark your curiosity? Start the ADEO adventure by applying today!
ADEO Services is committed to diversity and inclusion, with a dedicated agreement and policy to support people with disabilities. We assist our future team members in adapting their workstations.
🌏 ADEO is building a platform of companies for positive living. We help the world's inhabitants to make their home improvement projects a reality by offering useful and positive solutions. We also work alongside housing professionals with adapted solutions (equipment, materials, services). Our brands are unique in the world: with a network of more than 1,000 points of sale anchored in the regions, close to the inhabitants, with e-commerce sites, marketplaces and partnerships, we act with a shared sense of purpose: be useful to ourselves, to others and to the world. We want to engage the inhabitants and our ecosystems (industrialists, start-ups, craftsmen, deliverers, associations ...) to create together a powerful network, both local and global, to make positive housing accessible.
🏡 But, what’s a positive habitat?
A positive habitat is a societal issue, is respectful of the planet as well as of its inhabitants, it is healthy, scalable, comfortable, connected, water and energy efficient, and tomorrow, an energy-producing habitat. A positive place to live is a home that reflects one's own image, that allows one to grow up, to be fulfilled, to live well and for a long time safe, healthy, respectful of natural resources and environment.
🩵 Be a leader of a positive future! Together, we are committed to improve the way we live on the planet, our common home. We are moving forward to create a positive human, economic and environmental impact, by being useful to ourselves, to others and to the world.
