10Pearls

Staff/Senior Software Consultant - Observability Engineer

10Pearls  •  Lahore, PK / Karachi, PK / Islamabad, PK (Onsite)  •  2 days ago
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Job Description

10Pearls is an award-winning end-to-end digital innovation company that helps businesses imagine and build the future. We are proud to announce that 10Pearls was named as winner of the Best Tech Work Culture Timmy Award in Washington DC by Tech in Motion, recognized on the Inc. 5000 Fastest-Growing Companies List, and was ranked the #1 Most Diverse Midsize Company in Greater Washington. We partner with businesses to help them transform, scale, and accelerate by adopting digital and exponential technologies. Our work has ranged from creating highly usable, secure digital experiences, mobile and software products, to helping businesses modernize through cloud adoption and development and the digitalization of their business processes. Our clientele is highly diverse, including Global 1000 enterprises, mid-market businesses, and even high-growth start-ups. But those are just facts. What makes us unique is that we have a true heart and soul. We have a strong focus on a double bottom line and actively support and engage with the communities where we live and work to make the world a better place. In a nutshell, we believe in doing well, while doing good and know how to balance the two.

Role

We are seeking a highly skilled Staff/Senior Software Consultant with deep expertise in observability, distributed systems, and cloud-native environments. In this role, you will work closely with engineering teams and stakeholders to design, implement, and optimize monitoring, logging, and tracing solutions that enhance system reliability, performance, and scalability.

Responsibilities

  • Collaborate with engineering, operations, and other stakeholders to understand enterprise architecture, monitoring requirements, and performance goals.
  • Identify and define key performance indicators (KPIs) and metrics, diagnose issues, and proactively identify areas for optimization.
  • Develop and implement observability frameworks, tools, and processes to enable comprehensive monitoring, logging, and tracing of systems and applications.
  • Ensure the availability, scalability, and reliability of infrastructure and deployment environments.
  • Implement and manage monitoring and observability tools (such as AppDynamics, DataDog, Splunk, ELK, or Sentry) to gain insights into system performance and health.
  • Provide timely and accurate reports on application performance, highlighting key insights and trends.
  • Collaborate with digital squads to implement performance improvements, including code optimizations and infrastructure adjustments.
  • Offer guidance and training to end-users and internal teams on best practices for APM and optimizing application performance.
  • Provide recommendations on monitoring systems, logging frameworks, and distributed tracing platforms.
  • Manage and deliver key KPI metrics across enterprise architecture and perform trend analysis.
  • Deliver a proactive monitoring framework across infrastructure and digital experience monitoring domains.
  • Provide expertise in problem detection, isolation, and root cause analysis during incident management, using relevant data and artifacts from observability tools and corresponding systems.

Required Qualifications

  • Around 8+ years of experience with IT infrastructure and applications.
  • 3-5 years of hands-on experience in observability and continuous integration.
  • 2+ years of programming background in Java or relevant technologies.
  • Knowledge of cloud infrastructure (Azure) and cluster management tools such as Kubernetes.
  • In-depth knowledge of application performance metrics, monitoring, and troubleshooting.
  • Strong communication skills with the ability to align the organization on complex technical decisions.
  • Bachelor's or Master's degree in Information Technology, Computer Science, or a related quantitative discipline.
10Pearls

About 10Pearls

10Pearls is a global full-service AI consultancy and digital technology partner helping businesses re-imagine, digitalize, and accelerate. As an end-to-end digital partner, 10Pearls helps businesses create transformative ‎digital products incorporating exponential tech (AI/ML, Blockchain, IoT, NLP, AR/VR).

Our broad expertise in ‎product management, user experience/design, cloud architecture, software development, data insights ‎and intelligence, cybersecurity, emerging tech, and quality assurance ensures that we deliver solutions ‎that address business needs. 10Pearls' clients include Global 2000 enterprises, high-growth mid-size ‎businesses, and some of the most exciting start-ups across several industries, including healthcare, financial services, ‎energy, education, real estate, retail and hi-tech. ‎Headquartered in the Washington DC metro area, 10Pearls has 1,300+ experts across delivery centers in North America, Latin America (Costa Rica, Peru & Colombia), the United Kingdom, and South Asia. The ‎Washington Post has referred to 10Pearls as a double-bottom-line company that balances profits with ‎a social cause.

You are in good company:

AARP • Coca-Cola • Capital One • PayPal • Hughes • Adobe • Docker • Sprint Medstar Health • Corcentric • Discovery Education • Johnson & Johnson • Zubie • Blackboard • National Geographic • JK Moving • General Dynamics

Awards & Industry Recognition:

•6x Inc. 5000 List of Fastest-Growing Private Companies in U.S.

•2x Built In list of Best Places to work

•2x Exelon IT Honor Roll for Diversity, Equity & Inclusion (DEI)

•2022 Financial Times Recognition for America's Fastest Growing Companies.

•2x Timmy Award winner for Best Tech Culture

•Ernst & Young Entrepreneur of the Year 2020, Mid-Atlantic Finalist (CEO)

•Forrester: Featured AI Consultancy, Top Partner for Custom Software Development & Digital Transformation Service Provider

• Gartner: AI Consulting & System Integration & Featured for Agile & DevOps Services

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Vienna, Virginia
Year Founded
Unknown
Website
10pearls.com
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