Job Description

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Staff/Senior Grid Operations Systems Analyst

As a Staff/Senior Grid Operations Systems Analyst, you will have the unique opportunity to troubleshoot andmaintaincritical applications and systems used within PGE's Control Center, ensuring high availability and reliability of our grid operations. You will provide essential support for reliability and cybersecurity compliance-related activities,participatein regulatory audits, and contribute todemonstratingcompliance with industry standards.

A successful candidate will have advanced knowledge of systems administration principles and intermediate skills in analytical thinking, coupled with a strong understanding of security protocols related to grid operations.

KEY JOB INFORMATION

Staff Grid Operations Systems Analyst 6793

Grade 7
Career Level: P3 Career Professional Requires in-depth knowledge and experience Uses best practices and knowledge of internal or external business issues to improve products or servicesSolvescomplex problems; takes a new perspective using existing solutionsWorksbothindependentlyand in a team environment, occasionally withminimal guidanceActs as a resource for colleagues with less experience

Senior Grid Operations Systems Analyst 6794

Grade 8

Career Level: P4 Specialist Professional Requires specialized depth and/or breadth ofexpertiseInterprets internal or external business issues and recommends best practicesSolvescomplex problems; takes a broad perspective toidentifyinnovative solutionsCanworkfullyindependently, with guidance in only the most complex situationsMayleadfunctional teams or projectsIsexpected to giveoccasional training topeers.

KEY RESPONSIBILITIES

Staff Grid Operations Analyst-

• Grid Operations Systems- Troubleshoots and maintainsapplications and systems used within the Control Center. Designs,implementsandmaintainsmultiple applications and systems. Maintains high availability of critical systems in the department. Supports integration efforts between systems.

• Process and Operations- Reviewsoperational processes, complex operational plans,proceduresand documentation to support operations. Supports development and modification of real-time procedures and processes. Maintains the associated documentation

• Compliance- Provides support for reliability and cybersecurity compliance-related activities of the Grid Operations Center. Participates in regulatory audits, spot checksand other processes as a subject matter expert. Provides input, upon request, as a contributor todemonstratecompliance with regulatory standards. Recommends and implements compliance documentation enhancements that improve operatingefficiencies

• Projects- Participatesin projects developing systems and applications used in the Control Center, including identifying requirements and user acceptance criteria.

• Consultation- Provides technical assistanceand training to other analysts and to those outside of the department.Communicateswith othersregardingsystem activities within the department.

Senior Grid Operations Analyst-

• Grid Operations Systems- Troubleshoots and maintainsapplications and systems used within the Control Center. Conducts root-cause analysis and developsoverallremediation plan foridentifiedrisks. Designs, implements, andmaintainsmultiple applications and systems. Maintains high availability of critical systems in the department. Leads or supports integration efforts between systems.

• Process and Operations- Analyzes operational processes, complex operational plans, proceduresand documentation to support operations and provides guidance to operational personnel. Leads or supports development and modification of real-time procedures and processes.

• Job Title/Code- Senior Grid Operations System Analyst/6794 Develops and/or maintainsthe associated documentation and leads department efforts to implement improvements.

• Compliance- Leads or supports reliability and cybersecurity compliance-related activities of the Grid Operations Center. Proactively identifiesandmitigatescompliance risks. Participates in regulatory audits, spotchecksand other processes as a subject matter expert. Proactively provides input on issues related to compliance with regulatory standards. Recommends and implements compliance documentation enhancements that improve operatingefficiencies

• Projects- Leads or participatesin projects developing systems and applications used in the Control Center, includingidentifyingoverall businessobjectives, businessrequirementsand user acceptance criteria.

• Consultation- Serves as a department subject matter expert. Provides technical assistanceand trainingtoothers. Proactively communicates with othersregardingsystems activities within the department.

EDUCATION/EXPERIENCE/CERTIFICATIONS

Education

• Requires a bachelor's degree in computer science, electrical engineering, information systems or relevant field of study or equivalent experience.

Experience

• Staff: Typically, five or more years of experience supporting a Control Center in daily operations of transmission,generation,and distribution systems or equivalent combination of utility operations and IT experience.

• Senior: Typically, eight or more years of experience supporting the Control Center in daily operations of transmission generation and distribution systems.

Certifications

• Professional Engineering (PE) designationa plus;IT certificationa plus

COMPETENCIES (KNOWLEDGE, SKILLS, ABILITIES)

Functional Competencies

• Advanced knowledge of systems used ingrid operations

• Advanced knowledge of systems administration principles

• Working/Basic knowledge of coding and programming languages(Senior/Staff)

• Advanced/Intermediate knowledge of laws and regulations related to department operations (Senior/Staff)

• Advanced/Intermediate knowledge of security protocols related to grid operations

• Advanced/Intermediate skills in technical writing (Senior/Staff)

• Intermediate skills in process improvement

• Intermediate/Working skills in project management(Senior/Staff)

• Intermediate/Working skills in reporting and analytics(Senior/Staff)

General Competencies

• Advanced/Intermediate skills in analytical thinking (Senior/Staff)

• Advanced/Intermediate skills in consulting (Senior/Staff)

• Advanced/Intermediate skills in business acumen (Senior/Staff)

• Advanced/Intermediate skills in conflict management (Senior/Staff)

• Advanced/Intermediate skills in consulting (Senior/Staff)

• Advanced/Intermediate skills in prioritization and organization (Senior/Staff)

• Advanced/Intermediate interpersonal skills (Senior/Staff)

• Intermediate skills in influence without authority

PHYSICAL AND COGNITIVE DEMANDS

Cognitive Level

• Consistent use of logic or scientific thinking to define problems, collect information,establishfacts, and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

Cognitive

• Ability to adhereto setresponse times,deadlinesand time-sensitive tasks

• Ability to followaccuracystandards

• Ability to follow through on decision-making tasks

• Ability to interact effectively and collaboratively within a team environment

• Ability to communicate andproblem solvewhen under stress

• Ability to respond and adapt to frequent change

• Ability to accept anddemonstrateself-awareness when provided constructive feedback

• Ability to discern feedback and acknowledge ownership of areas of improvement

• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

• Ability to successfully collaborate with peers,managersand others within the organization

• Demonstrates sound memory

• Ability to processnew informationto be applied consistently to work tasks

Schedule/Attendance

• Ability to work a variable schedule

• Ability to report to work and perform work during periods of severe inclement weather 

• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance

• Ability to work shift schedule [occasionally during outages]

• Ability to work on-call schedule [occasionally during outages]

Physical Capabilities

• Driving/travel/commute: Daily within service territory - Occasionally (one to two times a month or less)

• Computer use (use computer regularly for entire work shift)

Environment - Indoor/Outdoor

• Officework environment

#LI-SB1

Compensation Range:

$99,975.00 - $197,375.00

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.