Job Description

Job Location: JAM Shop - Lansdowne, PA 19050
Position Type: Full TimeJeffrey A. Miller Hospitality Group (JAM) is looking for a full-time assistant to our Staffing Department and its operations to support 700+ unforgettable weddings and other large events every year across our 15 beautiful venues in the tri-state area. This role would report to the Director of Staffing and support the hundreds of waitstaff we employ during the season. While hybrid, this role will primarily be in-person at our commissary in Lansdowne, PA. We pride ourselves on our innovative cuisine and extraordinary hospitality. Please view our short video on why JAM is a great place to work! https://vimeo.com/1012489292
Key Responsibilities
Department Support
- Run incentive programs to reward exemplary waitstaff performance including collecting submissions, providing feedback, and making newsletters to announce winners.
- Answering questions on the staff phone from seasonal employees and sending them shift reminders and first shift surveys.
- Printing stationary for our events and assembling paperwork into folders for use by our event staff.
- Semi-flexible 8-hour shifts from Monday – Friday.
Working Events
- Working a minimum of 20 events as a member of the waitstaff each season.
- Average of 10-hour shifts typically on a Friday or Saturday.
- Will be trained into performing more specialized waitstaff positions with the goal of becoming an Event Captain leading the front of house at events.
- Providing on-site training of waitstaff new hires.
- Every event worked has the possibility of a gratuity from the client.

Qualifications
- Valid Driver's License and ability to commute to Lansdowne, PA and our venues in Delco, Bucks, and Montgomery counties.
- Proficiency with Microsoft Office and graphic design skills are a plus.
- 1-2 years in the hospitality field (catering, event, or restaurants).
- Prior experience in administrative roles preferred.
- Flexibility to work evenings, weekends, and holidays as needed.
- Physical stamina to stand for extended periods & lift heavy objects up to 20 lbs.
- Working in various outdoor and indoor environments.
- Embracing our diverse work environment and our company values of Teamwork, Growth, Integrity, Sustainability, Quality, and Humor.
Why Join Us
- $40,000 - $50,000 a year depending on experience
- Benefits: provided meals, gratuities, and opportunities for performance bonuses & profit sharing.
- Group healthcare coverage, including medical, dental, and vision.
- Paid Time Off and holidays.
Equal Opportunity Employer