Job Description

An Amazing Career Opportunity for a Staff Test Engineer !!

Location: Palm Beach Gardens, FL

Job ID: 50393

Join HID's Identity Technologies team and play a key role in ensuring the quality, reliability, and security of biometric identity solutions supporting critical U.S. government programs. As a Software Quality Assurance Staff Engineer, you will provide technical leadership across quality assurance initiatives, drive test automation strategies, and establish best practices that improve product quality throughout the software development lifecycle. This role partners closely with software engineers, product teams, and stakeholders to deliver high-quality solutions that meet customer expectations. Our team values collaboration, continuous improvement, innovation, and a commitment to delivering trusted identity solutions.

Important Requirement: This position supports the ArcID MEPCOM program. Candidates must be U.S. citizens residing in the United States and successfully complete a background investigation to be eligible to work on the program.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

Biometric Identity Technologies BIO:

At the Biometric Identity Technologies Business Area, within HID, we aim to create a safer world with biometric solutions that enhance everyday life, ensuring trust and reliability in every interaction. As a trusted biometric leader, we seamlessly and ethically protect people, places, and things, where we create a secure and equitable environment where everyone’s data is protected and their privacy respected. 

Driven by years of innovation, we offer a broad range of biometric identity technologies for transactions requiring irrefutable proof of identity, such as customer onboarding, fraud prevention, loss prevention, seamless travel, forensic investigation, background checks, border security, and government benefit issuance. We provide peace of mind to a great array of organizations and industries who know that they are getting the highest level of safety and security through trusted identity.

As our Staff Test Engineer, you’ll support HID’s success by:

• Leading the identification, definition, promotion, and integration of quality assurance best practices and standards across product lifecycle phases, including PI Planning and organizational infrastructure.
• Defining, planning, developing, acquiring, deploying, and executing quality assurance processes, methods, test automation tools, metrics, and procedures that support the delivery of defect-free products and services.
• Performing problem determination and defect tracking using tools such as TestRail.
• Identifying, developing, and maintaining automated testing solutions and frameworks.
• Defining and monitoring quality assurance metrics, including defect and open bug tracking.
• Planning and tracking quality assurance projects while providing regular status updates to leadership.
• Providing technical leadership, mentoring, and training across quality assurance disciplines.
• Partnering with engineering and product teams to ensure quality is embedded throughout the software development lifecycle.
• Analyzing requirements and functional specifications to develop quality assurance plans, test cases, test scripts, scenarios, use cases, and test environments.
• Performing technical risk assessments and predictive analysis using quality metrics and data-driven insights.
• Staying current with emerging technologies, industry trends, and quality assurance best practices.
• Supporting the delivery of secure, reliable, and high-quality biometric identity solutions for critical U.S. government programs.

Your Experience and Background include:

• Strong understanding of software quality assurance methodologies and processes used to deliver high-quality, defect-free products and services.
• Hands-on software testing experience, including working with test tools, defect reporting, and defect tracking systems
• Knowledge of networking concepts, internet technologies, and software testing best practices.
• Experience translating business and technical requirements into quality assurance plans, test cases, test scripts, test scenarios, use cases, and test environments.
• Ability to identify, analyze, and troubleshoot software defects using analytical methods and testing tools throughout the product lifecycle.
• Experience defining and applying quality metrics, building quality models, conducting predictive analysis, and performing technical risk assessments.
• Strong written and verbal communication, negotiation, and interpersonal skills.
• Demonstrated ability to lead and collaborate effectively within cross-functional team environments.
• Experience providing technical guidance, mentoring, and training to team members.
• Proven ability to manage multiple priorities and meet deadlines in fast-paced, high-pressure environments.
• Commitment to continuous learning and staying current with emerging technologies and industry trends.
• Ability to work independently while exercising sound judgment under general supervision.
• Bachelor's in computer science or equivalent work experience, at least five years of industry experience, including a minimum of three years working within a quality assurance organization is preferred.
• Strong understanding of software quality assurance methodologies, processes, and metrics is preferred.

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering, allowing for work-life balance

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com

Immigration Sponsorship Not Available

• Applicants for this position must be currently and legally authorized to reside and work in the hiring country.
• HID Global will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.
• International relocation or remote work arrangements outside of the hiring country will not be considered.

Our Talent Acquisition team may use an AI-powered screening tool to support their initial review of your application. The tool analyzes resume content such as qualifications, skills, and experience to help recruiters assess applications against role requirements. It does not score, rank, filter, or make any decisions about your application. All hiring decisions are made by people following their own review of your full application.

Information processed by the tool is deleted once the recruiter's review is complete.

If you believe the tool has not accurately represented your application, you can request direct human review by contactingprivacy@hidglobal.comwith the subject line "Application Review Request" and the role you applied for.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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