AboutDoshii

Doshii is the operational hub that connects hospitality venues to the systems they rely on every day. We integrate with POS providers and a growing ecosystem of partner apps spanning delivery, in-venue ordering, reservations, rostering, and payments — so venues can manage their operations from one place instead of juggling tablets and disconnected systems.

We process orders and menu updates for thousands of venues across Australia and New Zealand. When a meal gets ordered and shows up in the kitchen ready to cook,there’sa good chance our platform made that happen.

Doshii launched in 2016 and is part of x15ventures, the Commonwealth Bank’s venture scaling arm. That means weoperatewith the pace and autonomy of a startup, backed by the stability and resources of one of Australia’s largest companies.

About the Role

As Doshii’s Staff Software Engineer,you’llown the technical health of our platform — ensuringit’sstable, that our engineering practices are consistent and high-quality, and thatwe’recontinuously removing friction for our engineers, our business, and our partners.

You’llbe embedded in feature delivery alongside our domain teams, contributing to the productwe’rebuilding day to day. What sets this role apart is theadditionallens you bring — the ability to look across systems and teams toidentifystructural risks, inconsistencies, and inefficiencies, and to drive meaningful, lasting change to address them.You’llwork alongside domain teams with the credibility and judgment to influence without mandate.

AtDoshii’sscale, the right person in this role ships product and makes every engineer around them more effective.

Whatyou’llown

• Platform stability — our systems are reliable and observable. When something goes wrong, we know quickly and recover faster.You’lldrive the standards and practices that make thispossible andlead the response when it matters most.

• Engineering consistency — across a portfolio of 30+ services and multiple domain teams,you’llidentifywhere practices diverge andestablishclear, pragmatic standards that teamsadopt Not mandates from above — patterns that earn buy-in becausethey’reclearly better.

• Continuous improvement — proactivelyidentifyingand addressing structural inefficiencies, technical risk, and developer experience friction before they becomecrises. For our engineers, for Doshii as a business, and for the partners who depend on our platform.

• Architectural direction —maintaininga clear view of where our platform needs to be in 12–18 months and translating that into an incremental, executable path that teams can build toward without stopping the business.

• Technical leadership without authority — being the engineer other senior engineers come to whenthey’restuck, whenthere’sa hard call to make, or when a decision spans more than one team.

How we work

Doshii is moving toward a tighter, more collaborative model between product, design, and engineering. Engineersparticipatein discovery, not just delivery.You’llshape what we build, how we slice it, and how it gets delivered — andyou’llbe in the room from the start.

For a Staff Engineer, that meansoperatingat the intersection of product and platform.You’llbe expected to hold a long-term technical view while keeping a pragmatic eye on what ships today — and to bring a point of view on both.

WhatWe’reLooking For

Required experience

• 7+ years building production software, with meaningful experience across both frontend and backend systems

• A track recordof improving engineering practices at an organisational level — not just within a single team

• Deep experience with TypeScript and JavaScript in production environments

• Strong command of observability — logging, metrics, alerting, and distributed tracing — and experience making systems meaningfully more observable

• Experience designing and evolving APIs and integration patterns at scale (REST and/or event-driven)

• Solid understanding of cloud infrastructure — we run on AWS (ECS Fargate, Lambda, SQS,EventBridge) — and the ability to reason about reliability, performance, and cost trade-offs

• Experience with CI/CD pipelines and the discipline tomaintainthem as a first-class engineering concern

• Comfort working with relational and NoSQL databases (we use PostgreSQL and DynamoDB)

What we value beyond the stack

• Systems thinker:you see how things connect. You spot risks and inefficiencies thataren’tvisible from inside a single team, and you know how to address them incrementally rather than all at once.

• Pragmatic, not perfectionist:we run live operations for thousands of venues. You understand the difference between important and urgent, and you make quality improvements without stopping the business.

• Influence through credibility:youdon’tneed a mandate to drive change. You build trust through good judgment, clear reasoning, and follow-through.

• Developer empathy:you care about the experience of the engineers building on and around the platform. Reducing friction for your peers is as important to you as the technical outcome itself.

• Communicates across contexts:you can have a detailed technical conversation with a senior engineer and a clear trade-off conversation with a product manager, without switching personas.

Nice to have (genuinely optional)

• Experience with React or React Native

• Background in hospitality, retail, payments, or other integration-heavy domains

• Experience in a startup or scale-up environment whereyou’vehad to build practices from the ground up

• Familiarity with infrastructure-as-code (Terraform or similar)

What’sin it for You

• Competitive salary aligned with your experience — we benchmark against the Sydney/Melbourne tech market

• Hybrid working —roughly 50%in-office, with strong async practices supporting the rest

• Generous parental leave as part of the CBA group

• Access to CBA’s broader employee benefits, including health and wellbeing programs

• Real scope and visibility — in a team of our size, the work you do at this level is felt across the whole engineering organisation

• Career mobility — engineers atDoshiihave moved into specialist, lead, and management tracks, or into broader roles across the x15 portfolio

WhereYou’llBe Based

We have hubs in Sydney and Melbourne and are equally happy to hire in either city.We’rea hybrid team — engineers split their timeroughly 50/50between the office and remote work, with strong async working practices supporting the days at home.