Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.
We are looking for a Staff Software Engineer to provide deep technical leadership for our Core Services Enablement team within Core Systems.
This team is focused on improving production reliability, observability, security posture, upgrade readiness, automation, and operational excellence across multiple critical backend platforms.
A major part of this role is to operate with an AI-first engineering mindset We are looking for someone who can go beyond using AI tools for personal productivity and instead build reusable AI-enabled workflows, skills, automations, and engineering accelerators that help multiple engineers and teams move faster.
This is a hands-on Staff-level role for someone who can combine strong software development expertise with production engineering, platform thinking, and practical AI-led engineering transformation.
• Provide hands-on technical leadership across reliability, modernization, observability, security, and automation initiatives for Core Systems.
• Build reusable AI-assisted engineering workflows, skills, scripts, prompts, and automation assets to accelerate upgrades, remediation, debugging, testing, and documentation.
• Design and implement scalable backend solutions using Java, Spring Boot, and modern engineering practices
• Lead complex KTLO work, including production issue analysis, root-cause fixes, application upgrades, dependency modernization, and vulnerability remediation.
• Define and improve observability standards across services using New Relic, Splunk, Grafana, and OpenTelemetry
• Drive adoption of AI-first engineering practices across the team while maintaining strong review, quality, security, and validation discipline.
• Partner with application, platform, security, and architecture teams to improve reliability, release safety, PCI readiness, and operational maturity.
• Mentor engineers and create repeatable playbooks that help teams solve similar problems faster and with better quality.
Nice to Have
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
Blackhawk Network (BHN) delivers branded payment solutions through the prepaid products, technologies and network that connect brands and people. We collaborate with our partners to innovate, translating market trends in branded payments to increase reach, loyalty, and revenue. We reliably execute security-minded solutions worldwide. Join us as we shape the future of global branded payments. Learn more at BHN.com.
