
Staff Scheduling Associate - Neuro Expansion
Cleveland
Cleveland Clinic Main Campus
CCF Staffing Resources-Nursing Institute
B1682E
Evenings
3:00pm-11:00pm
Join Cleveland Clinic Neurological Institute and become part of one of the world’s most respected healthcare organizations. We are expanding with a new, one-million-square-foot, 15-floor,state-of-the-artfacility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiplesclerosisand stroke.
This advanced building brings every stage of care under one roof, featuring dedicated spaces for outpatient services, surgery, stepdown, ICU and epilepsy monitoring, as well asadditionaloperating rooms and expanded ambulatory, infusion, imaging, EMG,sleepand rehabilitation services. Weare welcomingnew caregivers to collaborate within our multidisciplinary teams and contribute to nationally recognized, innovative neurological care. Join us and be part of the next wave of transformative care at Cleveland Clinic.
As a member of the Centralized Staffing Operation team, you will conduct customer service and support caregivers on nursing units at Cleveland Clinic Hospitals. In this role, you will review and communicate staffing and scheduling adjustments encompassing nurse to patient ratios.Ultimately, yourefforts help directly improve patient care and operations across the Cleveland Clinic Enterprise.
A caregiver in this position works 3:00pm - 11:00pm.
A caregiver who excels in this role will:
Work directly with management of assigned facilities/units to review and discuss consistent staffing levels that reflect theappropriate numberof licensed and unlicensed staff to meet quality and safe patient staffing and operational needs.
Proactively generate and review 24-hour staffing projections.
Seek coverage via phone calls and/or texts for shifts andspecial circumstances
Conduct Lack of Work process according to Standard Operating Procedure when necessary tomaintainsafe and productive staffing.
Utilize staffing and scheduling knowledge toidentifyand resolve complex staffing issues that directly affect patient care.
Utilize multiple computer systems to communicate with nursing leadership of all hospitals.
Work collaboratively with nurse leadership to review current andanticipatedstaffing needs.
Work collaboratively with nursing institute timekeeping to ensure proper coding of caregiver’s time.
Facilitate scheduling of PRN caregivers and agency caregivers tomaintainoperations for the assigned units.
Completeappropriate documentationutilizingKronos for caregiver schedule changes.
Be a point of contact for unit call offs
Accurately record, document and report call offs according to SOP.
Compile ad hoc and scheduled reports for Chief Nursing Offers, Nursing Directors and Nurse Managers.
Attend and successfully complete required training.
Minimum qualifications for the ideal future caregiver include:
High School Diploma/GED and 2 years of customer service experience
ORAssociate's Degreemay substitute for up to 1 year of the stated experience
OR aBachelor's Degreemay substitute for up to 2 years of stated experience
Proficient in MS Office,Exceland database software
Preferred qualifications for the ideal future caregiver include:
One year of staffing/scheduling experience
Physical Requirements:
Personal Protective Equipment:
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster
Cleveland Clinic is pleased to be an equal employment opportunity employer.

Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Abu Dhabi
Cleveland Clinic Canada
Cleveland Clinic Florida
Cleveland Clinic London
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas