Role Definition
Lead and manage multiple projects involving customers as well as functions, organizations, products, or value chains during the project life cycle.

Responsibilities
• Assists with developing and execution of project scope and responsible for schedule achievement, and project profitability.
• Coordinating resources across all major business units of the company and external customers for projects.
• Overseeing project progress and costs; communicating status with stakeholders and participating functional areas; addressing and resolving problems.
• Plans, schedules and manages the execution of projects.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Basic Understanding:
• Explains characteristics and steps in an effective decision-making process.
• Identifies issues and communicates with others when a decision needs to be made.
• Names decision makers in own environment and cites examples of past decisions.
• Describes types of decisions incumbent may and may not make in own job or function.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Level Basic Understanding:
• Gives examples of decisions and who influenced whom in the decision.
• Describes key concepts of influencing.
• Documents and distributes suggestions and ideas, with supporting detail.
• Identifies local key players and decision makers.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Level Basic Understanding:
• Explains basic concepts of time and priority management.
• Seeks guidance in detecting and addressing priority conflicts.
• States own business priorities.
• Describes team or unit priorities.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Basic Understanding:
• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Level Basic Understanding:
• Provides examples of the characteristics of effective business relationships.
• Identifies key business relationships in own organization.
• Describes the nature of a productive business relationship.
• Explains the benefits of building business partnerships.

Customer/Market Focus: Understanding of the importance of remaining aware of shifting market priorities and ability to respond to internal and external customer needs in a manner that consistently adds value.

Level Basic Understanding:
• Identifies critical customer needs and preferences.
• Demonstrates the ability to advocate on the customer's behalf.
• Applies the concept of customer delight to ensure responses fully satisfy customers.
• Seeks help to support dissatisfied customers beyond own span of control.

Collaborating Globally: Knowledge of effective collaboration techniques and ability to build networks with people from different countries and cultures, think and work with them to bring positive impact and flourishing business results.

Level Basic Understanding:
• Explains how collaboration and a supporting network can benefit the business.
• Discusses tools and methods used for developing cooperative relationships with team members.
• Identifies collaborative behaviors within a team or across an organization.
• Seeks opportunities to understand, respect and appreciate different cultures and disciplines.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Level Basic Understanding:
• Identifies project management tools and requirements within own function.
• Describes the key objectives, phases and deliverables of a current project.
• Explains the concepts of phase, activity, task, and deliverable.
• Gives examples of critical paths in projects.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.