About the Role
As a Product Quality Engineer (PQE), you will serve as the technical bridge between customers and internal engineering teams, ensuring product quality performance and customer satisfaction. You’ll lead quality investigations, drive root‑cause analysis, and champion continuous improvement across the entire product portfolio. In this role, you’ll collaborate closely with design, manufacturing, reliability engineering, and customer support teams—owning product quality performance. This position is ideal for someone who thrives on solving complex technical problems, influencing cross‑functional teams, and elevating product quality through data-driven decision-making.
Key Responsibilities
• Lead customer complaint investigations using structured problem-solving methods (8D, 5 Whys, Ishikawa).
• Coordinate cross-functional teams (product engineering, reliability, manufacturing, test) to identify root causes and implement corrective actions.
• Manage failure analysis requests and communicate findings clearly and professionally.
• Support customer audits, quality reviews, and qualification activities.
• Monitor field return trends, reliability indicators, and customer quality metrics Analyze test data, yield trends, and process indicators to proactively identify risks.
• Prepare and deliver customer-facing quality reports and presentations.
• Drive systemic improvements to reduce defects, improve robustness, and enhance customer satisfaction.
• Collaborate with manufacturing and engineering teams to strengthen process controls and test coverage.
• Champion best practices in quality engineering and customer communication.
Required Qualifications
• Bachelor’s degree in electrical engineering, Materials Science
• Minimum 12 years' experience in semiconductor quality, product engineering, reliability, or manufacturing.
• Strong understanding of semiconductor devices, wafer fabrication, assembly/test processes, and reliability mechanisms.
• Proficiency with data analysis tools (JMP, Python, MATLAB, Excel) and statistical methods (SPC, DOE).
• Excellent communication skills with the ability to explain complex technical issues to both technical and non-technical audiences.
Preferred Qualifications
• Experience supporting automotive, industrial, or high reliability customers (AEC Q100, ISO 26262).
• Familiarity with FA techniques (SEM, FIB, OBIRCH, EMMI) and reliability testing.
• Background in customer-facing roles or account support.
Power Integrations is committed to building teams that drive innovation and therefore review a range of factors when determining compensation. The annual base pay range for this position is $133,472 to $200,456. Our salary ranges are determined by role, level, qualifications and work location. The range displayed on the job posting reflects the minimum and maximum target for new hire salaries for this position in California. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Power Integrations also offers to our eligible employees a comprehensive total rewards package that includes equity, medical benefits, ESPP, 401K, tuition reimbursement and time off programs. For additional benefits, please visit https://www.power.com/company/our-sustainability-priorities/people-our-engine-innovation
Power Integrations, Inc., is a Silicon Valley-based supplier of high-performance electronic components used in high-voltage power-conversion systems. Our integrated circuits and diodes enable compact, energy-efficient AC-DC power supplies for a vast range of electronic products including mobile devices, TVs, PCs, appliances, smart utility meters and LED lights. Our SCALE™ IGBT drivers enhance the efficiency, reliability and cost of high-power applications such as industrial motor drives, solar and wind energy systems, electric vehicles and high-voltage DC transmission. Since its introduction in 1998, Power Integrations' EcoSmart® energy-efficiency technology has prevented billions of dollars' worth of energy waste and millions of tons of carbon emissions. Reflecting the environmental benefits of our products, Power Integrations' stock is a member of clean-technology stock indices sponsored by Cleantech Group LLC and Clean Edge. Visit our Green Room for a comprehensive guide to energy-efficiency standards around the world. For more information please visit www.power.com.
