Who are we?
Zencity is a mission-driven startup re-inventing the way governments hear from, understand, and engage with their residents. Our community input & insights platform and community survey solution use advanced NLP and ML algorithms to help government organizations make data-driven decisions. Our global team of urban enthusiasts and data geeks works with over 400 cities - from Los Angeles, to Chicago, to Austin. If you're passionate about joining a growing and dynamic company focused on leveraging data and tech to work on real-world challenges and radically improve life in cities - your place is with us!
What is the role?
This is not a typical full-stack position. We're looking for an exceptional Staff / Principal Engineer who can own complex technical domains, shape system architecture, and lead end-to-end development while remaining 100% hands-on. You will report directly to the VP R&D, work closely with them on technical strategy and architecture, gradually take ownership of architectural responsibilities across the platform, and become one of the company's leading technical voices. Along the way you'll help mayors and other city leaders understand their residents and their city in more effective ways, improving the lives of millions of citizens around the world.
Key Responsibilities
It's even better if you have:
Local governments are the foundation of a thriving society. But too often, the essential currency of governance, community trust is fractured.
Why? Traditional public input methods - contentious meetings, time-consuming surveys, and high barriers to participation, amplify the voices of the few. We call it the “Same Ten People” problem. The broader, more diverse community goes unheard.
That’s where Zencity comes in.
Zencity is the AI-native governance platform that powers community voices into finished government work.
We go beyond insights - we inject community intelligence directly into the workflows that power cities, counties, and agencies.
Our mission is to ensure every government decision is timely, inclusive, and actionable - rooted in real community insight, not just anecdote.
We turn public feedback into everyday government action, fueling a continuous loop where you can reach more, understand deeper, act smarter.
