Job Description

Opportunity Overview:

This is a unique opportunity to join a high-caliber software engineering team that is growing quickly. You will play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features, while also balancing scalability, reusability, and performance.

We're looking for a Staff Platform Engineer to serve as the technical backbone of our Engineering organization. You'll own the technical strategy, and delivery of our platform — spanning architecture, DevOps, SRE, security, Dev-ex.

This is a hands-on staff level role: you'll set technical direction, drive cross-team alignment, and be the senior escalation point for platform challenges.

What you’ll do:

• Drive platform reliability, scalability, security, and cost efficiency across all environments.
• Technical Leadership: Provide technical leadership for platform components, Influence the technical strategy and architecture of our cloud platform, from CI/CD pipelines to observability and incident response.
• Design and implement platform components and reusable integration patterns that minimize custom development efforts, reduce the time spent on repetitive tasks, and ensure that integrations scale across multiple healthcare systems
• Partner closely with Architecture, DevOps, SRE, and Security teams to deliver cohesive platform solutions
• Cross-Functional Collaboration: Work closely with product teams, and solutions architects to understand integration needs and ensure the platform meets current and future business requirements.
• Serve as a senior escalation point for infrastructure and platform incidents
• Establish frameworks for: AI governance and compliance. Observability of systems. Traceability of decisions and outputs. Ensure enterprise readiness with security, auditability, and reliability in production environments.
• Security & Compliance Ensure all platform components and integrations comply with healthcare security and privacy regulations and adhere to industry best practices for data security.

Required Qualifications:

Must-Haves

• 10+ years of software platform and infrastructure engineering experience, with 2+ years at Staff or Principal level (or equivalent impact)
• Deep expertise in AWS (ECS, Lambda, CloudFormation/Terraform, IAM, networking, security controls)
• Strong hands-on experience with containerization, designing CI/CD pipelines (GitHub Actions, ArgoCD, or similar) and GitOps workflows
• Production ownership mindset — you've owned SRE-level reliability (SLOs/SLIs, incident management, runbooks, post-mortems)
• Expertise in observability stacks (Datadog, CloudWatch, ELK/Kibana, or equivalent)
• Strong understanding of security engineering principles — secrets management, zero-trust networking, Okta, IAM policies, encryption at rest/in-transit.
• Ability to proactively identify and resolve platform issues, ensuring high availability, minimal downtime, and a streamlined integration experience for users.
• Experience in designing and building platforms, data processing, data warehousing, and integrated ML tooling.
• Strong communicator who can collaborate effectively with cross-functional teams (product, operations, architecture) to ensure platform components meet the needs of the business.

ISMS roles and responsibilities

• Good knowledge of Information practices.
• Assist the manager in all the information security activities implementation and maintenance process.
• Ensuring the team and imparted with Competence related to Information security
• Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager.

Nice-to-Haves

• Experience in a regulated industry (healthcare, fintech, or similar) with working knowledge of compliance frameworks (HIPAA, SOC 2, HITRUST)
• Experience with data platform infrastructure — data pipelines, ETL orchestration (Step Functions, Glue, Airflow)
• Background in platform-as-a-product thinking — developer experience, internal tooling, self-service platforms
• Contributions to open-source infrastructure tooling or published technical writing

Interview Process*:

1. Connect with Talent Acquisition for a Preliminary Phone Screening
2. Meet your Hiring Manager!
3. Live System Design Exercise
4. Project Retro
5. Bar Raiser: Cross Functional Interview

*Subject to change

About Cohere Health Company:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

Equal Opportunity Statement:

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.