Job Description

Position Title: Staff Housing Coordinator
Department: Human Resources
Reports to: HR Manager/Director
Exempt/Non-Exempt: ☐Exempt ☒Non-Exempt
Date Updated: April 2026

The Staff Housing Coordinator supports the Human Resources Department by overseeing staff housing operations and fostering a positive residential experience for employees. This role serves as the primary representative in the housing community, ensuring accommodations are well-maintained, safety standards are met, and staff feel welcomed and supported. The ideal candidate is personable, organized, and able to balance community development with professional policy enforcement.
Key Responsibilities
• Onboarding & Logistics: Welcome and orient new employees to the property and their accommodations, ensuring a seamless transition into the ranch community.
• Transportation: Coordinate and execute staff transportation, including weekly grocery runs, scheduled off-property excursions, and airport transfers.
• Community Engagement: Assist with staff community-building initiatives, including the planning and execution of employee events and recreational activities.
• Facility Oversight: Maintain staff housing areas to a high standard, including oversight of cleanliness, light maintenance, basic landscaping, and furniture assembly or relocation.
• Resident Liaison: Act as the primary onsite contact for residents, providing assistance with lockouts, emergency response coordination, and day-to-day residential needs.
• Inventory Management: Manage housing supply inventory, including ordering, restocking, and tracking assets.
• Operational Reporting: Provide regular reports regarding housing occupancy, maintenance needs, and resident feedback to HR leadership.
• Turnover Coordination: Manage the "check-in/check-out" process, ensuring accommodations are prepared for arrivals and inspected upon departures.
• Compliance & Safety: Partner with HR to communicate and enforce housing policies, ensuring a safe, respectful, and inclusive living environment.
• Administrative Support: Support HR scheduling, document completion, and other operational needs as required.
• Ethics & Confidentiality: Maintain strict confidentiality in all employee-related matters and model the organization’s values in all interactions.
Qualifications
• High School diploma or equivalent required; some college coursework preferred.
• Valid U.S. driver’s license with a clean driving record (essential for staff transportation).
• 1–2 years of experience in housing management, hospitality, facilities, or HR support.
• Strong interpersonal skills with a calm, kind, and professional demeanor, especially when handling conflict.
• Ability to enforce policies fairly and consistently while maintaining positive community relationships.
• Basic maintenance skills and comfort performing cleaning, light repairs, and manual labor.
• Proficiency in basic computer skills for reporting and scheduling (e.g., Microsoft Office or HCM software).
• Successful completion of a background check.
• Ability to quickly learn and navigate Property Management Systems (Opera) and Human Resources Information Systems (Dayforce).
• Experience using Microsoft Teams for professional communication and project tracking is highly preferred.
Physical Requirements
• Ability to lift and move 30–50 lbs. safely with or without reasonable accommodation.
• Ability to perform physical tasks including landscaping, cleaning, and moving furniture.
• Ability to drive vehicles for extended periods for staff transportation needs.
• Flexibility to work a non-traditional schedule, including evenings, weekends, and holidays, based on the needs of the housing community.
Disclaimer
This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time. The Ranch at Rock Creek is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.