Job Description

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

As a Staff Housing Attendant, you play a key role in shaping that experience, creating a safe, welcoming, and well-cared-for environment that truly feels like a home-away-from-home. You bring care, pride, and attention to detail to every space, ensuring our colleagues feel supported, comfortable, and connected from the moment they arrive.

Start Date: May/June 2026
Contract Type: Permanent
Rate of Pay: $18.50 per hour

Key Responsibilities

Creating a Place to Belong

• Maintain the cleanliness and presentation of all staff housing areas across both on-site and off-site locations
• Support new team members during move-in, including room assignments, roommate communication, and reviewing housing agreements and expectations
• Provide warm, welcoming tours of staff accommodation spaces
• Offer ongoing support to residents, responding to requests with care, urgency, and professionalism

Care & Maintenance

• Perform light maintenance tasks such as patching walls, painting, replacing light bulbs, cutting keys, and basic repairs
• Support deep cleaning of rooms and shared spaces, including appliances, furnishings, windows, and floors
• Manage waste and recycling, ensuring spaces remain clean, organized, and aligned with sustainability efforts
• Assist with outdoor upkeep at off-site locations, including seasonal tasks such as lawn care and snow removal

Safety & Community

• Respond to housing-related concerns and support emergency situations as required
• Contribute to a respectful, inclusive, and safe living environment for all residents
• Actively participate in the Hotel’s sustainability and green initiatives

Qualifications

What You Bring

• Valid Alberta Class 5 driver’s license with a clean driver’s abstract
• Previous experience in maintenance or cleaning is an asset
• Proficiency with Microsoft Office (Word, Outlook, Excel)
• A kind, patient, and helpful approach with a strong sense of care for others
• Ability to frequently walk, stand and bend throughout the day
• Ability to lift and carry up to 10 kg (22lbs) regularly and up to 23 kg (50lbs)

Bonus If You Bring

• Experience in staff housing, facilities, or property care
• A passion for sustainability and responsible living practices
• A natural ability to build trust and rapport with a diverse team

Who You Are

You take pride in creating spaces that feel welcoming and well cared for.

You notice the details others might miss, and you act on them.

You bring a steady, supportive presence and genuinely enjoy helping others feel at home.

You live our True North values:

• You make the first move, offering help before it’s asked
• You create safe, respectful spaces where everyone belongs
• You take ownership and follow through

Stay steady. Lead with clarity. Stay moved.

Visa Requirements: Must be legally authorized to work in Canada.

Additional Information

Job Perks & Benefits:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.
• Subsidized shared Staff Accommodation.

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartist at www.rimrockcareers.com

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at recruiter@rimrockresort.com, and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.

Be you. Be bold. Stay moved.

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