HelloFresh

Staff Backend Engineer, Customer Value Optimisation

HelloFresh  •  New York City, NY (Onsite)  •  29 days ago
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Job Description

The Role

We're looking for a Staff Backend Engineer to join our Customer Value Optimization (CVO) tribe at HelloFresh. This is a high-impact individual contributor role sitting at the intersection of Data Science and Backend Engineering — you'll be the technical bridge that turns ML models into reliable, scalable production systems.

You'll work across squads within the CVO tribe, partnering closely with Data Scientists and Backend Engineers to define how we serve ML models at scale, raise the technical bar, and accelerate the tribe's ability to deliver value to our customers.

What you’ll do

  • Design, build, and own robust, scalable infrastructure for live serving of ML models in production
  • Act as the technical bridge between Data Science and Backend Engineering teams within the CVO tribe — translating DS needs into scalable engineering solutions
  • Define and drive best practices for model serving, APIs, and system design across squads
  • Lead cross-squad technical initiatives, from architecture decisions to hands-on implementation
  • Partner with Data Scientists to ensure models are production-ready — performant, observable, and maintainable
  • Contribute to tribe-wide engineering standards and shape the technical roadmap
  • Mentor and support engineers across squads without direct line management responsibility

What you’ll bring

  • 7+ years of backend engineering experience, with a strong foundation in Python
  • Proven experience building and operating ML model serving systems or ML platforms in production
  • Deep understanding of distributed systems, APIs, and microservices architecture
  • Strong track record of working across team boundaries to deliver complex, cross-functional projects
  • Excellent communication skills — able to work fluently with Data Scientists, Machine Learning Engineers, and Data Engineers
  • A collaborative, low-ego approach with strong technical judgment

Nice to Have

  • Experience with ML frameworks and serving tools
  • Familiarity with feature stores, model registries, or MLOps tooling
  • Background in e-commerce, subscription, or personalization domains

New York Pay Range $1$10 USDColorado Pay Range $1$10 USD

HelloFresh

About HelloFresh

HelloFresh is on a mission to change the way people eat, forever!

From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022.

HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day.

Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry.

Our more than 21,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Toronto to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs.

We’re always looking for quality ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations

Industry
Unknown
Company Size
10,000+ employees
Headquarters
Berlin, DE
Year Founded
Unknown
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