Job Description

Staff Auditor - Home Mortgage

Citizens is looking for a motivated, hardworking individual to join our Internal Audit team as a Staff Auditor! We're a team of more than 100 skilled professionals charged with consistently providing the Board, Audit Committee, Shareholders, and Executive Management with an independent and objective view of the effectiveness of the bank’s control environment, risk management practices, and culture. This role is a smart career move, as it offers the opportunity to learn new skills, get exposure, and advance your career. Or, you can use it to gain a strong understanding of risk and control on which you can build and expand your professional career.

As a Staff Auditor, you will deliver a defined aspect of audit engagement through operational delivery of audit work under close supervision across Citizens' various business lines, in line with methodology, standards, and procedures. You will be responsible for executing audits to ensure that bank policies, processes and procedures are being followed, internal controls and safeguards are in place, and controls are adequate, effective, sand sustainable, and efficient.

Along with other colleagues, the Staff Auditor will perform risk-based audits in the bank’s Home Mortgage business, performing audits of origination, underwriting, processing, closing, servicing, and support functions.

Primary responsibilities include

• Participate in the planning, fieldwork, and wrap-up of audits.
• Review and document business processes to ensure that controls are in place, effective, sustainable, and in compliance with bank standards and regulatory requirements.
• Perform testing to confirm control effectiveness, documenting work in Internal Audit’s system of record and verbally communicating results to Internal Audit and bank management.
• Validate that management’s corrective action to resolve Internal Audit-raised issues is effective.
• Develop and use analytical skills to evaluate data, looking for patterns, trends, and exceptions, and build effective methods of testing controls.
• Participate in other audit activities with team members, including evaluating the control environment of a business unit through innovate methods.

Qualifications, Education, Certifications and/or Other Professional Credentials

• 1-5 years of work experience, preferably in mortgage lending, audit, first line risk, and/or quality assurance/quality control function
• Ability to work in a team environment, and independently when required
• Strong verbal and written communication skills
• Strong analytical skills
• A high level of accuracy and attention to detail and ability to follow structured methodology
• Ability to multi-task
• Experience using and analyzing data
• Strong time management skills
• Experience with MS Office suite of applications including Word and Excel
• Bachelor’s degree required
• Intermediate understanding of bank regulations and industry practices is a plus
• Travel 5 – 15%

Hours & Work Schedule

• Hours per Week: 40 (4 days in office)
• Work Schedule: Monday - Friday, 8:00 am - 5:00 pm

Pay Transparency

The salary range for this position is $73,000 - $97,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits

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Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.