Job Description

Job Location: Hillsboro Professional Campus - OR
Position Type: Exempt
Job Category: Faculty and Staff Pacific University achieves excellence and distinction by investing in exceptional people to think, care, create, and pursue justice in our world. We embrace discovery in a close and nurturing environment that leads to genuine transformation. Our community is diverse, sustainable, and dedicated to discovery and excellence in teaching, scholarship, and practice.
At Pacific University, we thrive in an extraordinary environment, surrounded by the beauty of the great Pacific Northwest, with campus locations in Forest Grove and Hillsboro. We humbly acknowledge and thank the original caretakers of the lands on which we live, work, teach, and acquire and share knowledge.
GENERAL DESCRIPTION OF POSITION:
The staff audiologist/clinic director is responsible for the overall management and operation of the Pacific EarClinic, the School of Audiology’s on-site audiology clinic.  The staff audiologist/clinic director reports to the Chief Clinic Operations Officer (CCOO) and works closely with the Director of the School of Audiology (SOA) and the school’s faculty and staff to ensure that the Pacific EarClinic is successful. This is a year-round, in person appointment with 70%/30% split of clinical and administrative work.
ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES:
Patient Care Functions/Responsibilities:
- Provides direct patient care and student supervision for approximately 70% of workload.
- Assumes responsibility for a given patient’s care as necessary when the audiologist-of-record cannot be reached.
- Oversees the patient-care process throughout the Pacific EarClinic, with attention to quality of service and patient satisfaction. Follows up on concerns and comments received via patient satisfaction surveys.
- Reviews records and charts, as needed, and directs distribution of documents for referrals and records requests in compliance with HIPAA regulations.
- Responds to patient concerns when issues are not readily resolvable by assigned clinical faculty and staff.
- Attends to other patient care functions and responsibilities as assigned or necessary for the roles and responsibilities of the position.
Clinic Management Functions/Responsibilities:
- Oversees all operations pertinent to the Pacific EarClinic(s), including patient scheduling, equipment, maintenance, ordering supplies, facilities management, clinic staff management, marketing, budgeting, and policies and procedures development.
- Responsible for monitoring and developing staff by seeking out various training opportunities according to the university/school/clinic’s needs and goals that also align with the staff’s interests and growth ideas in mind.
- Responsible for the financial success of the Pacific EarClinic by working closely with the CCOO and Director of the School of Audiology to develop and manage the Pacific EarClinic’s budget.
- Works with the Director of the School of Audiology to assure accuracy of clinic schedules for staff audiologists and clinic supervisors.
- Oversees calibration, ordering and maintenance of all necessary clinical equipment, supplies, and materials. Coordinates requests from faculty and administrative and professional staff for clinic equipment, supplies, and materials.
- Sets and facilitates routine clinic operations meetings for staff audiologists, and clinic staff
- Assists with recruitment, interviewing, and hiring of clinic administrative and professional staff.
- Develops and implements a continuous quality improvement program for the Pacific EarClinic and implement quality assurance reviews.
- Conducts annual reviews of clinic administrative staff and contributes to annual reviews of clinic professional staff.
- Maintains a thorough knowledge of all pertinent licensure and hearing aid dispensing requirements pertinent to the practice of audiology, as mandated by the state of Oregon, the U.S. Food and Drug Administration, and any other relevant organizations or entities.
- Tracks HIPAA, insurance requirements, and other pertinent regulations to ensure compliance.
- Serves as audiology expert for electronic medical records.
- Manages, maintains, and evaluates contracts and agreements pertinent to the management and operation of the Pacific EarClinic(s) in consultation with the CCOO and Director of the SOA.
- Communicates clinic policies and procedures to all pertinent individuals.
- Attends to other clinic management functions and responsibilities as assigned or necessary for the roles and responsibilities of the position.
Educational/Supervisory Functions/Responsibilities:
- Serves as a clinical preceptor/supervisor for AuD students in the Pacific EarClinic.
- Provides and oversees opportunities for prospective students to observe within the Pacific EarClinic in compliance with HIPAA regulations.
- Helps ensure compliance with accreditation requirements and provides input as needed for annual accreditation reports and periodic accreditation site visits.
University Service Functions/Responsibilities:
- Engages with other programs, faculty, and staff across Pacific University for interprofessional opportunities in clinical service provision.
- Works with the Central Healthcare Operations team and other clinic directors within the university to enhance efficiencies.
- Facilitates community partnerships and relationships that further clinical service and serves as a liaison between the Pacific EarClinic and the audiology practice community.
- Serves on clinic, school, college, and university committees and work groups as assigned and/or as appropriate to the roles and responsibilities of the position.
- Attends to other university functions and responsibilities as assigned or necessary for the roles and responsibilities of the position.
SECONDARY FUNCTIONS:
- Serves as an advisor to clinical Capstone projects as requested by Director of SOA
- Serves as a proctor for various student exams, both practical and didactic (e.g., lab courses, ABCS, CPE and didactic exams as requested by Director of the SOA
- Assists with teaching of clinical aspects of doctoral audiology education, both didactic and experiential, as requested by Director of the SOA.
- Perform other related duties as assigned.
JOB SCOPE:
- Most work is self-guided, operating from established directions, policies, and procedures.
- Independent decision-making is expected, but the scope of work does require working closely with the Director of the School of Audiology to ensure that the operations of the Pacific EarClinic meet expectations within the mission, vision, and strategic plan of the school.
- Excellence in performing the responsibilities of this office is essential since any mistakes or errors may result in work stoppage, loss of business, poor patient relations, harm to our students’ education, and/or damage to audiologic equipment, products, and materials, all of which can have negative financial implications for the university and may also negatively impact licensure requirements, accreditation standards, and professional ethical conduct expectations.

QualificationsEDUCATION AND/OR EXPERIENCE:
- Required:
- - Hold and maintain a current audiology license from the state of Oregon, or eligible for such license and must obtain prior to hire date (as required by state of Oregon).
- - Earned Doctor of Audiology (AuD) degree, and/or research doctorate degree (e.g., PhD) in audiology, hearing/balance science or related field.
- - At least three (3) years, broad-scope clinical experience as an audiologist.
- Preferred:
- - Five or more years clinical audiology experience
- - Three years of audiology clinical management experience or clinic development.
- - Professional certification in audiology from the American Board of Audiology and/or the American Speech-Language-Hearing Association (CCC-A).
- - Previous supervisory experience with students.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS:
- Effectively utilizes and quickly adopts computer-based and other high-tech systems pertinent to an audiology clinic, including electronic health record systems.
- Utilizes professional-level written, verbal and inter-personal communication skills required, taking into consideration body language, filters, listening, paraphrasing, and questions with individuals of diverse backgrounds.
- Demonstrates leadership skills with ability to motivate staff and students to achieve goals and objectives.
- Builds on basic learning and carries it from one situation to another, and operationalizes and implements ideas for the growth and development of the Pacific EarClinic.
- Demonstrates critical thinking skills in problem-solving and decision-making.
- Works independently in an organized, efficient, and timely manner with attention to detail.
- Takes responsibility to eliminate the source of problems.
- Demonstrates confidentiality regarding information pertaining to all students, faculty, staff, and patients.
WORKING CONDITIONS:
- This is an in-person position, with the typical hours being Monday – Friday, 8:00AM-5:00PM.
- Typical office and audiology clinic environment, with routine computer- and paper-based work requirements, plus frequent handling of audiologic equipment, materials, and supplies.
- Includes occasional travel to other clinical sites
- Includes occasional evening and weekend work requirements to support the work of the Pacific EarClinic and the School of Audiology.
PHYSICAL ACTIVITIES:  All of the actions listed are possible for this job, as typical in a clinical environment:
Climbing, Balancing, Stooping, Kneeling, Crouching, Crawling, Reaching, Standing, Walking, Pushing,  Pulling, Lifting, Fingering, Grasping, Feeling, Talking, Hearing, Repetitive motion
PHYSICAL REQUIREMENTS:
X Light work   X Visual acuityX Hearing AcuityX Clear speaking voice with sufficient volume (loudness) due to large patient population with hearing loss
APPLICATION PROCESS
To apply, please upload your resume and cover letter along with your Paycom application.  Persons who do not follow and complete the application process are not applicants and will not be considered for employment.
Only qualified applicants will be contacted for an interview. During the selection process, we will strive to provide timely notifications. The selection process may vary from recruitment to recruitment but typically includes multiple interviews and may take several weeks depending on the position. All qualified applicants will be notified once the selection process has closed.
Applicants must be legally authorized to work in the United States at the time of hire and continue to work without employer visa sponsorship, now or in the future.
At Pacific University, we are dedicated to offering experiences that are authentic, holistic, equity-minded, and responsive. Our communal success rests on the recognition that complex problems and effective solutions are best approached by teams with a variety of diverse perspectives. and life experiences. As we continue to develop our equity practices, we actively promote access to opportunities and equitable pay for all employees.
Studies have shown that women and people of color are less likely to apply for jobs where they are unsure if they can perform every function in the job description. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about how your background and skill set may qualify you for the role.
We, who make up Pacific University, aspire to become a community of purpose where everyone is enabled to be wholly and comfortably who they are; accountable for inclusive behaviors and practices; built on trust, civility, care, openness, and honest conversations often around critical subjects. We know that these values are critical to prepare for a global world with complex problems, through an asset-based mindset so that everyone is afforded an opportunity to succeed. We believe in fostering a workplace where every employee is respected, their contributions are valued, and they are provided opportunities to succeed.
COMPENSATION AND BENEFITS
We offer a comprehensive benefits package for qualifying employees. Current benefits include:
- Generous paid time off (for vacation, holidays—including winter break—and sick leave)
- Medical coverage with alternative care options (with in-network services covered at 100% after payroll deduction)
- Comprehensive dental and vision plans
- Generous retirement contribution after one year of service with no match required
- Free mental health appointments
- Tuition remission for employees and their dependent child(ren) who meet eligibility requirements
- On-campus benefits, including free access to our sports facility and library
- Discounts on campus food, bookstore purchases, clinic services, and outdoor program gear rentals (including kayaks, snowshoes, and bikes)
EQUAL OPPORTUNITY EMPLOYMENT
Pacific University is an Equal Opportunity Employer and is committed to complying with all applicable laws, including those concerning employment and workplace policies. We are committed to fostering a non-discriminatory and inclusive work environment. We are proud to encourage applications from individuals of all backgrounds, including those from historically underrepresented groups.
NOTICE OF NONDISCRIMINATION POLICY
Pacific University makes all employment decisions without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability, sex, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristics protected by applicable law. Applicable laws include, but are not limited to, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, the Age Discrimination Act, and the Americans with Disabilities Act of 1990. Questions or complaints may be directed to the Vice President for Academic Affairs at 2043 College Way, Forest Grove, OR 97116 or via email at provost@pacificu.edu.