NorthStar Memorial Group is seeking a compassionate individual who values and can deliver quality customer service for the Staff Associate position at Skylawn Funeral Home in Half Moon Bay, CA. This role involves direct interaction with client families during their time of need and is dedicated to delivering a high level of client family satisfaction. The Staff Associate will assist with the setup and facilitation of viewings, funeral services, memorial services, and other funeral operations related to events and tasks.
Responsibilities:
Support funeral directors by assisting with various tasks to ensure smooth funeral and visitation services.
Welcome and engage with client families and guests attending services with warmth and professionalism.
Aid in the movement of the casketed deceased and related items within the funeral home, chapel, church, or other service locations.
Handle the transportation and delivery of flowers, caskets, urns, photos, and personal mementos for client families.
Prepare and arrange chapel or service venue, ensuring a seamless setup and thorough cleanup after the event.
Operate funeral-related vehicles, including hearses, and other designated transportation for processions and events.
Qualifications:
At least 18 years old
Availability to work evenings and weekends.
A warm, welcoming demeanor and strong interpersonal skills.
Genuine passion for assisting others and serving the community.
Ability to multitask and remain calm under pressure.
Attentive listener who can engage comfortably with individuals from diverse backgrounds.
Understanding of the sensitive nature of funeral services and a compassionate approach.
Confidence in speaking in front of groups when needed.
Capable of lifting up to 50 lbs.
Must have a valid CA driver's license.
Funeral service related experience preferred.
Salary Range
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.
Passion. Professionalism. Personal growth. What we do is more than a job. It’s an opportunity to change lives and unleash your talent. NorthStar Memorial Group is where empathy meets opportunity.
Since 2004, NorthStar Memorial Group has grown, evolved and led the funeral and cemetery profession with a fresh perspective and without ever losing sight of what we do best: celebrating life and passionately supporting the families we serve. What began as a single property in Decatur, Illinois has now expanded to include more than 85 funeral, cremation and cemetery locations serving thousands of families across the United States. Here, we understand the power of legacies, and we’ve made it our life’s work to honor them.
At NorthStar Memorial Group, we choose collaboration over bureaucracy. Here, everyone has a chance to lead. We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities. Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here.
Sound too good to be true? Apply today to see why our employees have voted NSMG one of the best companies to work for 8 years in a row and one of Selling Power's Top 50 Companies To Sell For!
For more information about career opportunities with NorthStar, visit careers.nsmg.com.
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