NorthStar Memorial Group

Staff Associate

NorthStar Memorial Group  •  Wildwood, FL (Onsite)  •  2 months ago
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Job Description

NorthStar Memorial Group is seeking a Staff Associate at Bank Page/Theus Funeral Home. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.

Responsibilities

  • Collaborate with funeral directors with events held on-site, including services and arrangement conferences
  • Establish and maintain strong business relationships with families
  • Always maintain reverence and respect for the deceased
  • Assist in preparing the memorial area for the family before the services start
  • Ensure that flowers and other memorabilia are returned to the family after services
  • Answer customer inquiries professionally, either by phone or in person

Qualifications

  • 1 year of experience in customer service preferred
  • Experience handling difficult situations
  • Funeral professional experience preferred

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.

NorthStar Memorial Group

About NorthStar Memorial Group

Passion. Professionalism. Personal growth. What we do is more than a job. It’s an opportunity to change lives and unleash your talent. NorthStar Memorial Group is where empathy meets opportunity.

Since 2004, NorthStar Memorial Group has grown, evolved and led the funeral and cemetery profession with a fresh perspective and without ever losing sight of what we do best: celebrating life and passionately supporting the families we serve. What began as a single property in Decatur, Illinois has now expanded to include more than 85 funeral, cremation and cemetery locations serving thousands of families across the United States. Here, we understand the power of legacies, and we’ve made it our life’s work to honor them.

At NorthStar Memorial Group, we choose collaboration over bureaucracy. Here, everyone has a chance to lead. We encourage & empower our people at every level to speak up, be heard, and watch their ideas become realities. Degreed & non-degreed professionals, labor workers, industry experts – people from all career and experiential backgrounds have the opportunity to find a home here.

Sound too good to be true? Apply today to see why our employees have voted NSMG one of the best companies to work for 8 years in a row and one of Selling Power's Top 50 Companies To Sell For!

For more information about career opportunities with NorthStar, visit careers.nsmg.com.

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Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Houston, Texas
Year Founded
2004
Website
nsmg.com
Social Media