Job Description

Requisition No: 876513

Agency: Children and Families

Working Title: STAFF ASSISTANT - 60070527

Pay Plan: Career Service

Position Number: 60070527

Salary: $34,760.00 Annual Salary

Posting Closing Date: 05/29/2026

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Staff Assistant

Location: Lee County. Applicants interested in working in counties/cities other than Lee County will need to apply for positions advertised for those specific areas on the People First System.

This position provides support to the Program Operations Administrator and will be located in Ft. Myers in the Economic Self-Sufficiency program. Teleworking is not an option. Facility is a tobacco free environment. Some travel may be required.

The Annual Salary for this position is $34,760.00.

EXAMPLES OF WORK PERFORMED:

• Organized professional individuals with a background in clerical and administrative support duties.
• Responsible for operating a personal computer and other office equipment utilizing various computer software programs in the preparation of administrative reports, documents, and correspondence.
• Research, gather data and prepare written reports and independently initiate special projects.
• Need to be able to multi-task.
• Assists the Program Administrator and Operations Management Consultants I and other administrative support staff.
• Prepares correspondence, reports, memorandums, staff meeting minutes, and other material on general and technical subjects.
• Prepare, type and submit travel vouchers for ACCESS Program staff.
• Perform general copying, mail distribution duties daily.
• Maintain required contact lists.
• Copy and distribute correspondence and other materials to units and other personnel.
• Plans workflow and time utilization to maintain high level of productivity and to complete work on schedule.
• Maintains all files and records of office correspondence, documents, reports, and other materials.
• Assists with Random Moment Sampling, tracking correspondence, maintaining logs, creating charts and graphs.
• Handles Client Relations updates and tracking for completion .

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of the principles and techniques of effective communication, verbally and in writing
• Knowledge office procedures and practices.
• Knowledge of standard business formats and styles for letters and business forms.
• Knowledge of the methods of data collection.
• Knowledge of basic arithmetic.
• Knowledge of Microsoft Office Word, Excel, and Power Point. Must be familiar with Adobe and Visio, document scanning and DVS Capture .
• Ability to deal with the public in a tactful, courteous and effective manner .
• Ability to organize, maintain, compile, analyze, and review data for accuracy and completeness for management and administrative decisions.
• Ability to organize and maintain filling systems.
• Ability to plan, organize and coordinate work assignments.
• Ability to establish and maintain effective working relationships with others.
• Ability to use correct spelling, punctuation and grammar.
• Ability to operate general office equipment.
• Ability to handle telephone calls in a courteous and effective manner .
• Ability to establish and maintain effective working relationships with others.
• Ability to accurately prepare and maintain records and reports.
• Ability to work with a diverse range of people.
• Ability to deal calmly and effectively in high stress situations.
• Ability to compose documents involving technical information.
• Ability to interpret and apply regulation materials.
• Ability to prioritize and meet deadlines.
• Ability to establish and maintain effective communication.
• Ability to communicate effectively both orally and in writing.
• Ability to apply ethical business practices.

MINIMUM REQUIREMENTS:

• Three years of secretarial, clerical, or administrative support work experience. A college education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for each year of the required experience. A high school diploma or its equivalent can substitute for one year of the required work experience.
• Must be able to lift 25 lbs. or more.
• Six Months of Staff Assistant experience.
• Telephone Etiquette .
• Must have a valid Driver’s License.
• Knowledge of Microsoft Office Word, Excel, and Power Point, and familiar with Adobe and document scanning.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.