Requisition No: 879916
Agency: Children and Families
Working Title: STAFF ASSISTANT - 60047218
Pay Plan: Career Service
Position Number: 60047218
Salary: $16.71
Posting Closing Date: 07/24/2026
Total Compensation Estimator Tool
Department of Children and Families
Location: Seminole Altamonte Springs/Upsala Offices
Staff Assistant
Anticipated Vacancy –
Time Duties and Responsibilities
Provides clerical support for a multi-function Family Safety Unit. This employee functions on an independent level while performing a variety of duties, which require initiative and sound judgement.
Meets the public as receptionist, in person and on the telephone. Maintains a current working knowledge of the Department of Children and Families and community resources to screen and route clients and answer questions or complaints.
Prepares intake case records for Child Protective Investigator for cases received over the Child Abuse Hotline. Case is then assigned in FSFN and CPI is notified. This same procedure is followed for any Out-of-town Inquiry Request that is received.
Responsible for typing all correspondence, memorandums, reports, records and other related work from rough drafts, notes and oral instructions. (examples- court reports, petitions, and court orders) Reviews typed materials for accuracy, completeness, adequacy and for compliance with established standards and policies. Complies with routine case correspondence as required and assists in tracking required documents for timely submission.
Type and submit personnel forms and/or evaluations, timely and accurately.
Responsible for preparing mileage vouchers for Family Safety staff.
Maintains the filing system, which includes preparing closed case files for transfer to Central Files.
Monitors supply and maintain advanced ordering to ensure a constant supply of forms, documents, materials and supplies.
Assists with hiring new personnel; Coordinates interviewing schedules, schedules of drug testing, and maintaining tracking system of new hires and interviewed applicants.
Responsible for date stamping and timely distribution of incoming mail.
Attend all necessary staff meetings and job-related training.
Performs other related duties as assigned. This position will serve as the official Single Point of Contact, which is designated to coordinate the provision of auxiliary aids and services to the deaf or hard of hearing. The position will be responsible for the following:
Knowledge, skills and abilities, including utilization of equipment, required for the position: Knowledge of office procedures and
practices. Knowledge of the principles and techniques of effective communication. Knowledge of the methods of data collection.
Knowledge of basic arithmetic. Ability to understand and apply applicable rules, regulations, policies and procedures. Ability to deal with
the public in a tactful and courteous manner. Ability to perform basic arithmetical calculations. Ability to work independently. Ability to
utilize problem-solving techniques. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively.
Ability to establish and maintain effective working relationships with others.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.
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