Job Description

Our client is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. They are a dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint.

The Staff Accountant is responsible for assisting the Director of Finance and staff in maintaining accurate and timely financial reporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Hotel Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the emphasis is placed on the management of Accounts payable, Income Audit, and Accounts Receivable processing and collections.

Responsibilities

• Review Income Audit report daily
• Prepare accounts payable invoices for processing.
• Process accounts payable payments weekly via Oracle ENV.
• Assist in the monthly close process by posting journal entries related to payroll, prepaid etc.
• Collect and reconcile vendor statement on a monthly basis.
• Review bank account to post AR payments on a daily basis.
• Monitor, prepare, and communicate financial reports in accordance with Hotel's required due dates.
• Perform general cashier duties for the property.
• Manage accounting support team in charge of processing AP invoices and month end process.
• Maintain responsibility for the daily Accounts Receivable credit, billing, and collection process.
• Complete collection calls on each appropriate outstanding accounts and maintain collection files on each outstanding issue.
• Handle customer inquiries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules.
• Review and respond to credit card chargebacks on a timely manner.
• Conduct monthly credit meetings and maintain minutes (including returned checks/chargeback logs, credit trace reports, write-off, bad debt allowances, etc.)
• Maintain an efficient collection process to include organized filing and tracing system, issuing letter, monitoring returned checks and chargebacks, performing collection calls and preparing bad debt write-offs.
• Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
• Keep management aware of any unusual operation or financial occurrences and/or significant deviations.
• Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing.
• Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevating to the Director of Finance or General Manager.
• Cross-Train in other areas within the Accounting Department.
• Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience

Qualifications

• College courses in an associated or related field and/or related experience in an Hotel or Hospitality environment
• Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word)
• Accounts Receivable and Payroll experience is preferred
• Hotel PMS Opera is preferred